• Managed office operations to ensure efficiency and productivity• Reconcile company bank accounts monthly, verify wires and receive all forms of payments in QuickBooks Enterprise • Run D&B reports to determine customer credit eligibility as well as completing New Customer Applications • Processed 150+ invoices per week to include entering, coding, price matching/verification, approving and check printing.• Audited for accuracy all entries pertaining to sales orders/invoices, payments, payables and adjusted accordingly• Audited invoices for sales tax monthly as well as for end of year processing of 1099's• Administer and maintain all aspects of Human Resources to include staffing, onboarding, payroll and compensation, employment benefits and cobra maintenance• Set-up and implemented company's new payroll software program with no lost time• Handled 401K enrollments, loans, terminations, audits and yearly 5500 reporting• Worked with independent contractor to upgrade MS Access program used to maintain company inventory and product builds• Liaison between clients, vendors, building maintenance and security• Provide administrative support to an office of 24• Planned, organized and facilitated office meetings• Participated in quarterly corporate meetings with office executives• Provided basic technical support on hardware and software issues

• Oversaw payroll process for 500 +/- employees• Set-up and implemented company’s new payroll software program (Viewpoint) with no lost time• Created training guide of new software for distribution as a reference for all employees needing to enter payroll into Viewpoint as well as providing training and support with technical questions• Created and implemented hourly and salary timesheet forms and procedures to minimize missing hours and establish consistency resulting in shaving off at least 6 hours from payroll process • Established scanning file system for certified payroll reports in order to eliminate excess paper and to facilitate immediate access by authorized individuals• Served as main contact with Spanish speaking employees in the resolution of payroll and or human resources issues• As Human Resources Assistant: processed new hire paperwork for both salaried and hourly personnel to include I9 online verification• Activated/terminated employee benefits both online and in payroll system as well as coding and processing payment• Processed and maintained cobra letters and payments• Executed child support requests and processed weekly payments• Processed unemployment claims• As Benefit Administrator: participated in the implementation of company’s transition to a new 401K provider by traveling to other regional offices to provide an overview (in Spanish) on the benefits of the new 401K plan leading to a 100% increase in 401K participation• Processed 401K enrollments, loans and terminations• Responsible for balancing employee accounts receivable loans and employee benefit accounts to the general ledger• As Fleet Administrator: processed payments for company’s fleet account and fleet fuel cards while keeping maintenance of vehicles up to date• As Office Manager Assistant; ordered office supplies, checks, W2’s, 1099’s, as well as working with vendors on price negotiations • Coordinated corporate office move to a larger facility

• Processed new vendor qualification forms• Generated budget requests and purchase requisitions• Logged and distributed new product orders• Approved invoices for payment• Liaison with vendors and contractors• Generated accurate reports for upper management• Continuously updated the Status and Significant Events report which was vital for on-time job completion• Maintained security system for main office and 3 POP locations (programming)• Provided technical support to office personnel• Fleet Administrator• Acting Office Manager

• Provided sales support to customers with issues pertaining to software, maintenance and training• Provided training information to our customer database to generate training revenue. Implemented system in which software users from Mexico received weekly training information in Spanish along with follow up calls to generate revenue. Efforts generated $10,000 revenue in one quarter• Administered the hiring, training, and paperwork for new employees• Created and maintained the CLP database – (Customer Liaison Program: Customer Support Program) in Houston and Dallas, TX in order to build better relationships with clients• Prepared database mailers (for seminars, quarterly company update information mailers, etc)• Implemented and maintained network and new WAN connection while in Dallas• Performed basic configuration of computers. Maintained and repaired hardware, software and operating systems; troubleshot and resolved basic application and electronic mail system issues• Monitored and purchased office supplies and office furniture• Coordinated regional office move to a larger facility