Valerie Marlatt Email & Phone Number

Florida, United States

Lakeland, Florida Area

Mishawaka, In

Oversaw all store operations while generating up to $3M in annual sales.Increased sales year over year by restructuring store layouts, enabling more efficient inventorymanagement, financial planning and sales performance metric analysis.Exceeded specific goals and resolved issues by partnering with staff to share and implementcustomer service initiatives.Strengthened work flow productivity by hiring, managing and developing top talent.Delegated work to employees based on shift requirements, individual strengths and uniquetraining.Diminished total loss by implementing effective operations, and creating an accountableculture in the store.Proactively identified and solved complex problems that impacted operations managementand the business direction.Resolved customer problems by investigating issues, answering questions and building rapport.Managed sales, reconciled cash and made bank deposits while performing store openingand closing duties.Interviewed, hired, trained, scheduled, and managed a team, including evaluatingperformance and enforcing disciplinary actions. Determined staff promotions and demotions, and terminated employees when necessary