Venkatesh Katti Email & Phone Number

Dallas-Fort Worth Metroplex

Dallas-Fort Worth Metroplex

Plano, Texas

• Work hands on with Okta customers, primarily in a post-sales role, to provide innovative consulting and deployment services.• Specific Emphasis on Development Centered Skills• Gather, analyze, and document post-sales requirements.• Communicate to customers and partners aspects of both the Okta service and deployment at the technical and/or functional level appropriate for the situation.• Be proactive in providing outstanding design and deployment services resulting in outstanding customer satisfaction.• Be prompt and provide high quality service and leadership to align with customer goals and requests.• Manage project scope, schedule, status, and documentation.• Mentor and train customers on the Okta service.• Act as a liaison between Customers and Product Management to drive product development.• Lead interaction and collaboration with other Okta teams such as Engineering and Support as needed to address escalated issues.• Interact with all levels of management and roles within the customer organization and Okta.• Collaborate with the sales team on existing customers up-sell and cross-sell opportunities.• Perform hands on technical design, configuration, and troubleshooting of the Okta service.• Shape and Influence Okta’s growth and scalability, by designing new offerings, and finding new ways to deliver amazing customer satisfaction• Manage multiple concurrent deployment projects.• Provide mentoring, guidance, and expertise to less experienced team members.• Ensure quality and time management processes are followed by team (e.g., change controls, time tracking).• Contribute to and use a knowledge repository for deployment best practices and other customer ideas as continuous improvement• Enhance the Okta platform and the standards for repeatability of service delivery.• Provide Development and Integration Assistance with the Okta REST API as well as On-Premise Connector Development work.

Identity managment, directory services, LDAP, PKI, encryption and security are my overall focus areas