Victor Herrera Email & Phone Number

Collaborate with boutique associates to ensure the best possible experience for all clienteleBuild and maintain relationships with wealthy clienteleProtect Jewelry during windows of high risk and vulnerabilityWork with Boutique manager to ensure all store policies and procedures are enforced.

Trained new security officers on safety protocols and company standards.Supervised property entrances and exits and monitored employee safety.Investigated alarms and disturbances to maintain safety.Monitored numerous security cameras and fire, building and alarm systems.Verified integrity and accuracy of photo ID's, tickets and passports prior to authorizing passage.

Trained multiple associates to develop team into productive members with excellent product knowledgeIdentified customer needs and adjusted product offering to align with opportunities.Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.Answered phones and took orders with enthusiasm and delivered information regarding items to customers.Built trust and loyalty by maintaining professionalism while persuading customers.