Victor Gonzalez Email & Phone Number

Los Angeles, California, United States

Los Angeles, California, United States

Managed internal and external e-communications with overseas team.• Managed the creation and execution of e-communications• Monitored project progress, identifying resource gaps and proposing solutions to mitigate potential delays. • Reviewed customer requests and escalated work activities by leveraging offshore resources• Revised, format, and edit e-comms, registrations, surveys, and other graphic projects

Los Angeles, California, United States

Create and process financial statements and firm letters.• Specialized in processing specific reports in an Audit-based custom tool• Trained seasonal and seasoned team members to support specialized reports • Assisted with documentation creation for Quick Reference materials• Maintains, edits, revises, and formats word processing requests • Facilitates report docket control by obtaining signatures and preparing for filing• Assists with processing financial statements and firm letters

Los Angeles, California, United States

Oversees distribution of tasks in order to balance workload, project volume, and overtime between regional resources. Workflow consisted of financial reports to marketing collateral pieces, supporting over 20+ offices regionally.• Reviewed job specifications and prioritizes work volumes to meet deadlines• Clearly communicated to production teams and customers regarding specific needs and expectations • Assigned projects and kept on schedule by managing deadlines and adjusting workflows as needed using internal databases• Communicated complex projects with internal customers on progress, milestones and results• Served as liaison with internal production operators and outside vendors, providing guidance and/or coordinating work activities• Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments• Provided feedback to performance leaders regarding employee performance, competencies, and skills

Los Angeles, California, United States

Operated production, printing, and scanning equipment, to reproduce client and firm documentation.• Led monthly production meetings to discuss, solutions, and promote creative thinking• Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages• Analyzed equipment breakdowns using various troubleshooting methods• Analyzed daily density readings from each printer to detect potential quality issues• Logged, trafficked and updated projects in job management software• Copying and finishing of all highly confidential reports, as well as meeting client deadlines and maintaining quality standards• Assisted with special projects as requested with either production or in Microsoft office documents