Empowering start-ups & SMEs with huge ambition to do extraordinary things through essential business skills training and coaching

Pathway leader for Wellbeing, Health & Safety, Process Efficiency and People Development and contributor to the Coaching, Career Development & Diversity & Inclusion Pathways.Established the Blake Morgan Coaching Faculty as an I-L-M and City and Guilds Centre, including delivering training to new recruits.Provide coaching support to individuals across the business.Creation and ongoing management of the firm-wide Mentoring scheme. Development and implementation of… Show more Pathway leader for Wellbeing, Health & Safety, Process Efficiency and People Development and contributor to the Coaching, Career Development & Diversity & Inclusion Pathways.Established the Blake Morgan Coaching Faculty as an I-L-M and City and Guilds Centre, including delivering training to new recruits.Provide coaching support to individuals across the business.Creation and ongoing management of the firm-wide Mentoring scheme. Development and implementation of Performance Leader feedback system to replace annual appraisals. Show less

Management of Learning & Development Administration team.Academy Pathway leader for Process Efficiency and People Development and contributor to the Coaching, Career Development, Wellbeing, Health & Safety, Diversity & Inclusion Pathways.Working closely with individuals on personal development planning and advising on suitable ways of meeting developing needs.Providing coaching support to individuals across the business.Mental Health First Aider, BM Pride Ally… Show more Management of Learning & Development Administration team.Academy Pathway leader for Process Efficiency and People Development and contributor to the Coaching, Career Development, Wellbeing, Health & Safety, Diversity & Inclusion Pathways.Working closely with individuals on personal development planning and advising on suitable ways of meeting developing needs.Providing coaching support to individuals across the business.Mental Health First Aider, BM Pride Ally and member of the Staff Consultation Committee.Current study:- Diploma in Advanced mindfulness and cognitive behavioural therapy (MBCBT)- VRQ in Team Leadership Show less

Client facing internal consultant for Business Services, Of Counsel and ClientsDesign and delivery of training for:Business Services Fee EarnersClientsInternational OfficesLearning & Development Co-ordinator development programme Programme management of:Business Services Bespoke EventsClient Bespoke EventsWomen's ProgrammeMindfulness ProgrammeInternal Coaching FacultyOf Counsel Management of one L&D Co-ordinatorCoaching… Show more Client facing internal consultant for Business Services, Of Counsel and ClientsDesign and delivery of training for:Business Services Fee EarnersClientsInternational OfficesLearning & Development Co-ordinator development programme Programme management of:Business Services Bespoke EventsClient Bespoke EventsWomen's ProgrammeMindfulness ProgrammeInternal Coaching FacultyOf Counsel Management of one L&D Co-ordinatorCoaching employees across the networkPart of the team that won 'Overall Winner in the Client Impact category' at the Learning Education & Training Group Awards 2016 Show less

Learning & Development Adviser primarily supporting Business Services personnel and some work with Trainees, Associates and Clients.Design and delivery of training for:Business Services TraineesAssociatesClientsLearning & Development Co-ordinator development programme Programme management for:Learning & Development Co-ordinator development programmeBusiness Services Team Events

Learning & Development Adviser primarily supporting Disputes and Business Services personnelCo-ordination of training for:DisputesDesign and delivery of training for:Business Services TraineesProgramme management for:ITDiversity and InclusivityLibrary and Information

A role created to manage the fitness centre for Allen & Overy (A&O)Key responsibilities included staff management, service level management for all consultants, selling clients and potential clients the benefits of A&O and Nuffield Health and successfully working towards KPIs each month and reporting on themSuccesses included:- Achieving gold status in the quarterly surveys A&O sent out to the staff- Improving the referral process between the fitness and medical… Show more A role created to manage the fitness centre for Allen & Overy (A&O)Key responsibilities included staff management, service level management for all consultants, selling clients and potential clients the benefits of A&O and Nuffield Health and successfully working towards KPIs each month and reporting on themSuccesses included:- Achieving gold status in the quarterly surveys A&O sent out to the staff- Improving the referral process between the fitness and medical facility- Developing an integrated approach between the fitness and medical facility- Implementing a new Health MOT procedureI also continued to provide on site support to the corporate centres as the membership system GymManager was rolled out into them Show less

A role created to develop, test and train all staff on a Membership Tracking System (GymManager) for the fitness and wellbeing centres around the UKKey responsibilities included developing the system to meet the requirements of the business, providing operational feedback to the project team about how the system would work in the centres, producing all materials, processes and procedures for go live, presenting and training all staff on the system and providing on site support during go… Show more A role created to develop, test and train all staff on a Membership Tracking System (GymManager) for the fitness and wellbeing centres around the UKKey responsibilities included developing the system to meet the requirements of the business, providing operational feedback to the project team about how the system would work in the centres, producing all materials, processes and procedures for go live, presenting and training all staff on the system and providing on site support during go liveSuccesses included:- Training over 500 staff and integrating GymManager into 2 corporate and 52 commercial centres- Created a helpdesk support process for both corporate and commercial centres- Producing training materials, including processes and procedures- Adapting to working in an extremely pressurised environment, in a new sector of the business, in a role that had a huge impact on the company and its clients Show less

A role created to co-manage and advise in the major club expansion and relocation of offices for A&OKey responsibilities included managing the operation of all aspects of the fitness centre, assisting the manager in running the medical centre, selling clients and potential clients the benefits of A&O and Nuffield, purchasing of all fitness and sports equipment and co-ordination of memberships for sub-tenantsSuccesses included:- Opening the brand new facility in December… Show more A role created to co-manage and advise in the major club expansion and relocation of offices for A&OKey responsibilities included managing the operation of all aspects of the fitness centre, assisting the manager in running the medical centre, selling clients and potential clients the benefits of A&O and Nuffield, purchasing of all fitness and sports equipment and co-ordination of memberships for sub-tenantsSuccesses included:- Opening the brand new facility in December 2006, the first fully integrated facility for Nuffield in London- Recruiting a team of 10- Developing full beauty, therapy, treatment, exercise studio and sports hall timetables- Creating, planning and managing 3 wellbeing days- Designing a smoking cessation programme in July 2007 to link in with no smoking in public places and another in April 2008 for No Smoking Day Show less

Key responsibilities included managing all aspects of the fitness centre, managing the team and ensuring all health and safety codes of practice were adhered toSuccesses included:- Developing and managing all systems including attrition and retention rates, payment systems, membership databases, usage levels and the appointments diary- Developing and administering a GP/Occupational Health referral procedure- Introducing and managing a high quality therapy and treatment… Show more Key responsibilities included managing all aspects of the fitness centre, managing the team and ensuring all health and safety codes of practice were adhered toSuccesses included:- Developing and managing all systems including attrition and retention rates, payment systems, membership databases, usage levels and the appointments diary- Developing and administering a GP/Occupational Health referral procedure- Introducing and managing a high quality therapy and treatment service, ensuring maximum occupancy levels Show less

Key responsibilities and successes included assisting in the smooth and effective running of the facility, assuming responsibility in the absence of the manager, collating, producing and presenting a monthly report to the client, co-ordinating a weekly staff meeting, presenting the facility to new joiners to the firm in a weekly presentation and assisting in the production of materials for this, providing and co-ordinating class cover, employment of instructors, timetable production, studio… Show more Key responsibilities and successes included assisting in the smooth and effective running of the facility, assuming responsibility in the absence of the manager, collating, producing and presenting a monthly report to the client, co-ordinating a weekly staff meeting, presenting the facility to new joiners to the firm in a weekly presentation and assisting in the production of materials for this, providing and co-ordinating class cover, employment of instructors, timetable production, studio budget management and instructor invoicing Show less

Key responsibilities and successes included inducting new members, designing exercise programmes, teaching classes, equipment maintenance and updating and creating notice boards for the facility to educate members on various topics

Key responsibilities included providing sickness and holiday cover at sites around London and Hertfordshire to ensure the centres were able to function at an operational level on a daily basis