Victoria Smith Email & Phone Number

• Coordinates and schedules Instagram and Facebook posts via Meta Business Suite. Uploads content to the clients Google My Business page on a consistent basis.
• Tracks user engagement KPI’s, shares metrics with stakeholders.
• Creates unique captions that correlate with each specific post, ensuring the message correlates with the business’ mission and vision.

Monroe, North Carolina, United States

• Managed client relationships and internet leads using CRM software (CDK eLead), ensuring timely andprofessional responses to inquiries and efficiently scheduling appointments, overcoming commonobjections.
• Achieved a 30% increase in internet closing rate within the first 30 days of employment by revitalizinginactive leads and maintaining a consistent follow-up.
• Sustained a closing rate of 25% in Q2, significantly surpassing the national average of 5.05%
• Generated leads through the creation of innovative Facebook ads, utilizing Meta Business Suite for metrics analysis, and consistently reported KPI’s executives.

- Spearheads the management of internet leads, ensuring timely and professional responses to inquiries while effectively scheduling appointments.- Drives customer engagement by establishing a sense of urgency, encouraging hot leads to visit the dealership for a test drive and to make a purchase on a new vehicle.- Demonstrates adept organizational skills by.

• Manages web editing and maintenance via GoDaddy for www.waterheatersoahu.com ensuring seamless functionality and up-to-date content.
• Instrumental in driving increased client acquisition through website optimization, contributing to a noticeable rise in online engagement.
• Establishes regular correspondence with clients, discussing leads and job volume. Precisely integrates minuscule website edits, such as adding photos and new reviews, to enhance user experience and credibility.

Charlotte, North Carolina, United States

• Captures high-quality before/after photos of interior/exterior spaces of residential properties. Conducts editing via Canva or Adobe Lightroom to amplify the visual appeal and highlight key features of the property.
• Composes compelling and captivating descriptions of each property to upload to property-listing platforms.
• Facilitates the coordination property viewings and answering all buyer-inquiries by communicating withprospects via email.

Charlotte, North Carolina, United States

• Consulted clients on strategic online campaign optimization via meticulous website edits, employing effective phone and email distro protocols.
• Spearheaded aesthetic redesign efforts, aligning website changes with client branding while enhancing user engagement.
• Collaborated seamlessly with the Design and Content SME team, ensuring accurate and timely implementation of client-requested edits.

Charlotte, North Carolina, United States

• Orchestrated a streamlined check-in and check-out process, proactively addressing patient needs to ensure a seamless encounter.
• Skillfully assessed insurance benefits from multiple providers, delivering precise fee quotations for eye exams and contact lens orders.
• Upheld strict HIPAA policies, meticulously recording and safeguarding patient records within the RevolutionEHR system.
• Strategically curated images, graphics and captions for the practices Instagram page, @studio2020clt.

Charlotte, North Carolina, United States

• Managed daily clerical tasks, serving over 2,000 clients monthly with superior face-to-face and phone-based customer service. Directed a team of Wellness advisors by coordinating and supervising their daily tasks.
• Assisted in recruitment through ATS, conducted interviews, facilitated onboarding, and conducted performance evaluations.
• Surpassed all sales quotas, skillfully sold memberships, contacted leads, and met KPI’s for retail and gift-card sales.
• Conducted comprehensive membership account audits, successfully collected outstanding balances, and offered clients solutions during financial challenges.

Greensboro, North Carolina, United States

-Completes daily clerical duties, servicing over 2,000 clients monthly. Provides an excellent therapeutic experience while adhering to all COVID-19/CDC-directed guidelines.-Sells membership packages to new clients and maintains member retention by building relationships with clients showing empathy and kindness.-Maintains an outstanding closing percentage.

Greensboro, North Carolina, United States

-Completed sales-floor tasks in a variety of departments throughout the store.-Created an inviting shopping environment by ensuring items are stocked, organized and priced accurately.-Conducted weekly price change workload and ensured regular and promotional signing is set accurately.-Gained experience in Visual Merchandising. Assembled merchandise.

Greensboro, North Carolina, United States

High Point, North Carolina, United States

-Assisted guests by explaining the menu, offering samples, and building rapport with frequently returning customers.-Ensured that meals served were the highest of quality, andmade to the customers specifications.-Served food to guests in a polite, friendly, and timelymanner.-Processed cash and credit payments rapidly and accurately.-Maintained an.

Greensboro, North Carolina, United States

-Lead the cash-wrap with confidence when other leadership were not present.-Determined each guest’s needs and answered questions concerning products and services.-Assisted in the training of new cashiers, the cross-training of other associates, and in driving loyalty results, including credit card sales.-Helped eliminate and/or reduce potential theft of.

Waipahu, Hawaii, United States

Mililani Town, Hawaii, United States

Mililani Town, Hawaii, United States