Victor Ramirez

Victor Ramirez Email and Phone Number

Helping Companies Grow Through Strategic Client Relationships | Sales & Customer Success Expert | Bilingual (English/Spanish) @ Meadow Memorials
Victor Ramirez's Location
United States, United States
About Victor Ramirez

I am a bilingual (English and Spanish) Client Relationship and Account Manager with over 19-years of experience in user success, sales, client relations, account management, and technical customer service with companies that include Apple, Ticketmaster, and Major League Baseball Advanced Media.Key Career Accomplishments and Achievements● Achieved Platinum sales group status with Apple (ranked #1-10 out of 500 independent sales contractors) 5x ● Successful liaison working cross-functionally for VIP clients with over $5 million in annual ticket sales while at Ticketmaster. ● Managed the ticket allocations of all national tours of top artists.● Supported Major League Baseball (mlb.tv), live streaming of all MLB games and serviced any related technical issues.● Managed American Express relationships with key entertainment and ticketing partners ensuring all contract requirements were met that included ticketing companies like Ticketmaster, Telecharge, Etix, Live Nation, AEG Presents, Sony Music, BMG Music, Universal Music, Warner Music and EMI.

Victor Ramirez's Current Company Details
Meadow Memorials

Meadow Memorials

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Helping Companies Grow Through Strategic Client Relationships | Sales & Customer Success Expert | Bilingual (English/Spanish)
Victor Ramirez Work Experience Details
  • Meadow Memorials
    Customer Care - Remote
    Meadow Memorials Sep 2024 - Present
    At Meadow Memorials, we offer simple cremations, personalized memorials, and transparent pricing. We partner with local venues to help families create meaningful, affordable farewells, from intimate gatherings to full celebrations. Our commitment to compassion, fair pricing, and exceptional service ensures every family feels supported and treated like our own.
  • Big Sofa Technologies
    Content Analyst - Remote
    Big Sofa Technologies Dec 2019 - Jan 2023
    Big Sofa aims to be the best visual content management company in the world. Our technology enables people and organizations to capture, search, curate and mine visual content for knowledge management, learning, insight, and collaborative innovation.
  • Crisis Text Line
    User Success Associate - Remote
    Crisis Text Line May 2020 - Jul 2021
    Worked to build and improve user support experience with user-facing and legal teams as well as bug-triaging flows with engineering and product teams. Improved response times by 60%.
  • Don Lee & Company
    Business English Consultant - Remote
    Don Lee & Company Feb 2020 - Apr 2021
    Don Lee & Company is a top-ranked provider of Executive English development. By leveraging the power of our Business English Consultants to drive results that matter most to our clients, DL&Co transforms leaders, teams, organizations, and society.
  • Ree Rah
    Client Relationship Manager - Remote
    Ree Rah Sep 2019 - Dec 2019
    Ree Rah is a digital ad agency that partners exclusively with Pool Companies for one specific reason: the return on Google Ads spend is unparalleled. Through our custom landing pages and targeted campaigns, we route leads to you via phone & e-mail that have explicitly opted into being contacted about your services. The companies we partner with see immediate returns with leads converting into 5-figure pool installations or high-value service contracts.Utilizing Ree Rah's uniquely comprehensive strategy that requires the building out of dozens of Campaigns, hundreds of Ad Groups, and thousands of highly-relevant ads, Ree Rah was able to dramatically increase Method Pools' conversions, CTRs, and quality scores, while simultaneously reducing costs across the board.
  • Bronxworks
    Client Manager
    Bronxworks Jul 2017 - Aug 2019
    Bronx, New York
    A Bronx based human services organization with ~900 employees and ~$62 million in annual funding that helps individuals and families improve their economic and social well-being.Increased permanent housing placements for homeless clients by 32% from 2018 to 2019 which lead to multiple awards & accomplishments.
  • Apple
    Smb Account Manager, Qa Analyst - Remote
    Apple May 2010 - Jun 2017
    Remote
    Apple Inc. is an American multinational technology company headquartered in Cupertino, California, that designs, develops, and sells consumer electronics, computer software, and online services.Achieved Platinum sales group status with Apple (ranked #1-10 out of 500 independent sales contractors) 5x. Gold status (ranked #11-50) consistently throughout my employment.
  • Momentum Worldwide
    Account Executive
    Momentum Worldwide Mar 2008 - Dec 2008
    New York, Ny
    Momentum Worldwide is a New York City-based experiential marketing agency with 2000 employees that manages $4 billion in sponsorship assets for top-tier clients like American Express, SAP, Verizon and United Airlines. Managed relationships with key entertainment and ticketing partners for top national and international music tours and events.
  • Ticketmaster Entertainment
    Account Executive
    Ticketmaster Entertainment Dec 2005 - Feb 2008
    Greater New York City Area
    Ticketmaster is an American ticket sales and distribution company with 6000 +employees and $30 billion in revenue. Responsible for the full sales lifecycle in the New York Tri-State area for both new and existing clients. Successful liaison working cross-functionally for VIP clients with over $5 million in annual ticket sales.
  • Major League Baseball Advanced Media
    Senior Customer Support Representative
    Major League Baseball Advanced Media Feb 2005 - Nov 2005
    New York, Ny
    Major League Baseball Advanced Media is a Limited Partnership that is the Internet and interactive branch of the league made up of the club owners of Major League Baseball based in New York City with $620M in revenue. Provided technical-support, resolved billing inquiries, and provided product information for both English- and Spanish- speaking clients.
  • Ixp.Net
    Sales Manager And Trainer
    Ixp.Net 2001 - 2004
    New York, Ny And Dallas, Tx
    • Generated $700,000 in new business and managed accounts for Internet Service Provider. • Managed and trained staff of 15 sales representatives and coached over 3,000 representatives in both English and Spanish.• Organized and launched events to generate customer interest in services.• Generated new business through cold calling and bilingual presentations.

Victor Ramirez Education Details

Frequently Asked Questions about Victor Ramirez

What company does Victor Ramirez work for?

Victor Ramirez works for Meadow Memorials

What is Victor Ramirez's role at the current company?

Victor Ramirez's current role is Helping Companies Grow Through Strategic Client Relationships | Sales & Customer Success Expert | Bilingual (English/Spanish).

What schools did Victor Ramirez attend?

Victor Ramirez attended Fordham University.

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