Michael Vigil Email & Phone Number

Lake Forest, California, United States

Jurupa Valley, California, United States

Ontario, California

General commercial construction, Tenant improvements and maintenance.

Local and interstate delivery of paper goods

Colton, Ca

Long Haul (OTR) Truck driver Lower 48 states

Rancho Cucamonga, Ca

COMMERCIAL & PERSONAL LINES INSURANCE SALESMaintained and built quality client relationships while marketing policies and policy upgrades with a focus on commercial sales. • Assessed and reviewed customer needs, ensuring proper policy coverage.• Routinely utilized outstanding customer service skills to ensure 100% client satisfaction.

Corona, Ca

Performance of all facets of HR responsibilities from boarding new employees to investigation of harassment and employee misconduct.

La Verne, Ca

Long Term assignment for TOFASCO of America, INC.Provide technical support to customers for multiple lines of Android Tablets and digital pens. Determine viability for replacement under warranty.

Chino, Ca

Real Estate investor specializing in the purchase, rehabilitation and resale of stressed and bank owned properties.

Anaheim, Ca

New account executive responsible for generating new customers and servicing current customers for new and upgraded needs.Personal and commercial accounts with shared hosting and Dedicated Server hosting.

Foothill Ranch, Ca

SENIOR ASSOCIATE TESTING SPECIALIST (2003-2008)Created and performed tests for changes to customer account management and funding software, and tested changes to internal and external employee and corporate websites.• Enhanced payment and billing system by detecting bugs and collaborating with developers.NETWORK OPERATIONS TECHNICIAN (2002-2003)Performed daily and weekly backups of customer records, created new accounts and instituted required alterations to existing accounts including network ID, email, and security badge/fob for new and terminated employees.FRONTLINE HELP DESK TECHNICIAN (2001-2002)Fielded calls from customers and 20 branch locations, performed technical floor support and hardware upgrades.• Recognized by management for outstanding ability to communicate clearly and concisely with customers.INSURANCE CLAIMS COLLECTOR/FIRST PAYMENT DEFAULT COLLECTOR (1999-2000)Handled property damage claims for recovered vehicles and first payment default collections prior to the purchase of Onyx Acceptance by Capital One Auto Finance.

San Bernardino, Ca

BRANCH UNDERWRITING MANAGERManaged a team of 2 underwriters providing quality control for new business insurance applications.Trained and mentored team of up to 25 agents on underwriting guidelines.Provided customer service.Managed Daily bank deposits.

Greater San Diego Area

Investigated and settled total loss auto property damage claims. I was also a key member of First Party Auto Fraud Detection team with an excellent record of exposing fraudulent claims.

San Diego, Ca

Investigated and effectively negotiated settlement injury and property damage liability claims

Greater San Diego Area

Underwrite non-standard auto insurance applications. Calculated and credited independent agent/broker commission statements and issued agent commission payments.

Associates Degree, Building Construction Technology, 4.0 Gp

Activities and Societies: International Code Council member

Certificate, Network Administration

Vocational Certificate, Human Resources Management And Services