Vijay Vikram

Vijay Vikram Email and Phone Number

Six Sigma Lean Black Belt ||RPA,AI,ML||Process Excellence||CX||Benchmark||VOC,NPS||Project Management||Operation Manager @ Oracle
redwood shores, california, united states
Vijay Vikram's Location
Bengaluru, Karnataka, India, India
Vijay Vikram's Contact Details

Vijay Vikram personal email

n/a
About Vijay Vikram

• Experienced Professional with a demonstrated history of working in BPO Operations, Process excellence, RPA, Customer experience, Ecommerce & Process Improvement domain. I have strong leadership skills in Service Delivery, Process Excellence and Project Management. I also have a proven track record of consistently showing excellent performance.•High-performing Management Executive with expertise in building/optimizing organizational processes, to maximize business results in operations.•Transforming strategic plans into workable solutions and benchmarks of performance against key operational goals.•Six Sigma Black belt Certified: Process Improvement experience•Experience building RPA solutions using UiPath

Vijay Vikram's Current Company Details
Oracle

Oracle

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Six Sigma Lean Black Belt ||RPA,AI,ML||Process Excellence||CX||Benchmark||VOC,NPS||Project Management||Operation Manager
redwood shores, california, united states
Website:
oracle.com
Employees:
184101
Vijay Vikram Work Experience Details
  • Oracle
    Supervisor
    Oracle Jun 2016 - Present
    India
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  • Myntra
    Process Excellence And Cx Manager
    Myntra Jan 2015 - May 2016
    Bangalore
    •Hands on experience on various customer & seller experience projects, Competitor Benchmarking project for sellers & customers, NPS and various survey analytics project.•Good knowledge on online business model, marketplace and complete knowledge on online vendor support model.•Hands on experience on understand various online players, updating and improving Myntra process.•Hands-on experience in Monitoring order life cycle process and publishing various reports, managing metrics to different shareholders.•Team handling experience, work assignment and close performance monitoring of the executives with respect to productivity • Creating various surveys, rolling out the survey, performing various analyses on survey feedback, publishing NPS score.•Implementing structure in place by setting clear goals, objectives & aligning team members to meet CE departmental objectives.
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  • Hp
    Business Analyst Team Lead,
    Hp Feb 2006 - Jan 2015
    View

Vijay Vikram Skills

Green Belt Lean Six Sigma Process Improvement Performance Management People Management Operations Management Benchmarking Channel Partners Vendor Management Internal Audit E Commerce Continuous Improvement Compliance Management Fraud Detection Fraud Prevention Project Management Brand Protection Business Process Improvement Iso Team Building Team Leadership Training Testing Customer Service Root Cause Analysis

Vijay Vikram Education Details

Frequently Asked Questions about Vijay Vikram

What company does Vijay Vikram work for?

Vijay Vikram works for Oracle

What is Vijay Vikram's role at the current company?

Vijay Vikram's current role is Six Sigma Lean Black Belt ||RPA,AI,ML||Process Excellence||CX||Benchmark||VOC,NPS||Project Management||Operation Manager.

What is Vijay Vikram's email address?

Vijay Vikram's email address is vi****@****tra.com

What schools did Vijay Vikram attend?

Vijay Vikram attended Symbiosis Institute Of Management Studies.

What skills is Vijay Vikram known for?

Vijay Vikram has skills like Green Belt, Lean Six Sigma, Process Improvement, Performance Management, People Management, Operations Management, Benchmarking, Channel Partners, Vendor Management, Internal Audit, E Commerce, Continuous Improvement.

Who are Vijay Vikram's colleagues?

Vijay Vikram's colleagues are Madhushree Devaraj, Nishita Chintalapudi, Saritha Tarapatla, Yash Agarwal, Paulo Norton Rodrigues, Srinivasa Siginapalli, Russell Beckett.

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