▶️ WHO AM I : Senior Practice Manager at Wipro (Erstwhile Alight Solutions, Aon Hewitt, Hewitt Associates) with a consolidated experience of 19 + years and 15 years in U.S. Benefits, Projects & Transition Management.▶️ WHAT DO I DO:✅Managing U.S. Benefits Administration for Large Market Clients (with more than 50,000 employees and retirees) and responsible for handling Human Capital Management U.S. Benefits, , processes like Active/ Pension Payroll, Death, Non-Qualified and Qualified Plans, Required Minimum Distribution (RMDs), QDROs etc.Strong exposure in handling internal stakeholders and external partners to develop and execute against a multi- year roadmap for HCM, U.S. Benefits administration support across U.S. & Canada region.▶️ WHAT AM I RESPONSIBLE FOR: ✅Transition Management: Responsible for transition of existing and launch of new benefits and HCM administration processes/programs across U.S. standardizing processes across based on local plans, regulations and requirements; aligning recommended processes with IT solutions (for example, Benefits tool); Responsible for supporting cyclical benefits and pension events and activities, such as retirement, death, divorce, enrollments, renewals, reporting and reconciliation.✅Continuous Improvement: Own overall service quality at process level. Define and monitor benefit & transition administration critical to quality (CTQs) metrics, perform root cause analysis on defects and implement remediation; own continuous improvement strategy.✅Vendor & Audit Management: Manage outside vendors performing benefit administration services. Certify periodic audits. Work closely with a local HR team, payroll, HR shared services, providers & vendors ensuring that the benefits administration is delivered consistently, and in line with contract/legal requirements. First point of contact for client/vendors & internal shared services in case of any client escalations, critical decision making & new transitions.▶️ CONTACT: vikas.dixit17@gmail.com