About CloudoPi: CloudoPi is an IT service companies helping clients across globe moving them to cloud infrastructure, data integration, RPA and talent on demand.Responsibilities:-▪️ Engaging with potential clients through phone calls, emails and LinkedIn to assess their suitability based on a predefined scoring system.▪️ Initiating conversations with high-level decision-makers (C-level or C-1) to pique their interest in our offerings and deliver tailored guidance to North America and APAC Business Clients.▪️ Skillfully guiding discussions to unearth specific B2B requirements, identify challenges, and present our offerings as a compelling solution.▪️ Creating marketing qualified leads, subsequently translating them into fresh opportunities, and seamlessly integrating them into the CRM system for the sales team.

-🌟 Proven Expertise in Daily Cash Management and Customer Service 🌟As a dedicated Retail Operations Specialist, I bring a wealth of experience in efficiently managing daily cash operations and delivering exceptional customer service. My skills wide range of key responsibilities that contribute to the seamless functioning of the retail environment.💥Led a crew of customer service representatives, presenting steerage and support to make certain tremendous provider shipping and purchaser satisfaction.🤝Developed and implemented customer service strategies to enhance the general purchasing experience and foster patron loyalty.🎖Conducted training sessions for brand new hires to onboard them successfully and make sure alignment with company standards and rules.🧿Utilized CRM structures to tune customer interactions, gather remarks, and become aware of traits to inform business decisions and enhance provider best.🔍 Daily Cash Banking through CMS:I excel in managing daily cash transactions through the Cash Management System (CMS), ensuring accuracy and compliance with established protocols. This includes precise reconciliation and reporting to maintain financial integrity.🤝 Interacting with Customers at the Service Desk:My passion for customer service extends to the front lines, where I engage with customers at the service desk. I am adept at addressing inquiries, resolving concerns, and creating positive interactions that enhance the overall customer experience.💳 Exchange and Credit Notes through POS:Proficient in processing transactions, I leverage Point of Sale (POS) systems to efficiently handle exchanges and issue credit notes. This contributes to a streamlined and customer-friendly return process.📑 Creating DMS using SAP on a Daily Basis:I leverage my technical prowess by creating and managing Document Management Systems (DMS) through SAP, ensuring that documentation processes are organized, secure, and accessible as needed.

Mechanical workshop N.E Railway, Gorakhpur