Overseeing IT Infrastructure, ensuring optimal performance and scalability.Managing a suite of business-critical applications (Salesforce, Hyperion, Zoho, HRMS, SmartDoc, etc.) across CRM, sales, marketing, and analytics platforms.Spearheading IT service delivery, including team performance reviews, handling escalations, and AMC renewals.Leading digital transformation initiatives to drive innovation and enhance operational efficiency.Overseeing IT compliance, audit processes, ISO-27001 certification, and Business Continuity Planning (BCP).Strategizing and managing OPEX and CAPEX budgets to align with business goals.Implementing a modernized, remote backup solution across multiple locations to ensure data resilience.Deploying a comprehensive BYOD policy, integrating Mobile Device Management (MDM) with access control systems.Managing and optimizing cloud infrastructure (AWS & Azure) for seamless business operations

Role:- Managing IT Infrastructure, ISSOIT Operations, data center management, IT infrastructure management, Vendor Management, Information Security & Strategic IT, ISMS, ERP, Team Center, Services and Support ...

Role :- Managing IT Infrastructure ,ISSOIT Operations, data center management, IT infrastructure management,Vendor Management, Information Security & Strategic IT, ISMS, ERP,Team Center,Services and Support ...

Establish and implements project management processes and methodologies to ensure projects are delivered on time, within budget, adhere to high quality standards and meet stakeholders expectations.•Project budgets and participate in budget planning.•Assist in strategic planning & Technology decisions•Data Center Operations & Business continuity planning•Disaster recovery planning & Implementation. •Responsible for high level oversight of IT Infrastructures (data center,systems & network infrastructure data communications, and telecommunications systems) projects.•Responsible for Service Desk (Problem/issue resolution/change management) operations to support smooth and efficient operation of the solution •Conduct post implementation performance review of solutions and applications•Responsible for actively resolving day-to-day technology needs of the business unit with a focus on the analysis of processes and plans to integrate new and existing processes.,resolving problems and suggesting solutions.

Installation and configuration of ESX server.• Server migration physical to Virtual using Hot and cold cloning technology in vmware• Creating cluster in vmware• Configuring High Availability (HA) ,DRS.• Creation of template• Consolidation of Physical servers• Deploying virtual servers using template• Cloning of virtual server• Rules creation.• Creation of backup policy, alert configuration of backup policy.• Configuration of VMotion, virtual switch,Vlan in Virtual center.• Maintenance of virtual center server.• Providing and maintaining user access in VC ,configuring mail alert for any failure in HA,DRS,CPU or memory.• Patch management using VMware update manager for esx server.• SAN space allocation for esx servers host .Scanning and configuring LUN for ESX server.• Trouble shooting issues related to ESX host,Vc,VCB,HA,DRS,Vpxa,vmware ,VDP , update manager• Updating documentation of complete process.• Monitoring VMware backup• Disk Space increase using VMware converter.• Importing of virtual server using VMware converter.• Testing and Implementing disaster recovery• VDP (VMware data protection) configure and monitoring for vm backup.• Configure vCenter Operations Manager 5.6 for Performance reports.

User Mail box creation and maintenance and recovery ,Exchange defrag utilities (Win2K)Managing of Symantec Web security Proxy serverUser Support ,Client side IMAP /POP configuration ,MS Outlook,Outlook Express Installing Redhat ,Windows XP ,2000, 2003, Upgrade Of Operating SystemBranch and Remote User Support for internal Application'sTroubleshooting Excalated Hardware issue Installing and updating client side application's , Anti virusInstalling and configuring HP/Canon/Richo printer's Troubleshooting Operating SystemConfiguration/Maintenance of internal Network, Dlink ,Netgear Wireless Devices and Nortel/Dlink Switch MaintenanceAMC Vendor Co-ordination and Call monitoring .