Vikas Pandit Email & Phone Number

Canberra, Act, Au

Canberra, Australian Capital Territory, Australia

Special projects specialist - Defence, ACT, Victoria Government, Cybersecurity

Canberra, Australia

IT Recruitment, Contractor management, Account management & Windows 10/11 and M365 Administrator

Canberra, Australia

Connecting talent with opportunity

Canberra, Australia

Responsible for cybersecurity education and consulting for federal goverment and SMEs

New Delhi

Snapdeal is an online marketplace.Responsible for on-boarding of new sellers on the Marketplace with the required skills and knowledge to sell better and grow their business online.

Gurgaon, India

Samsung Electronics Co., Ltd. (Korean: 삼성전자) is a South Korean multinational electronics company headquartered in Suwon, South Korea. It is the flagship subsidiary of the Samsung Group and has been the world's largest information technology company by revenues since 2009.Responsibilities• Ensure delivery of exceptional product consumer experience at various retail touch points. Product portfolio includes Smart, Feature phones, Tablets, Digital Cameras and Laptops• Ensure delivery of Product Sales Training to 17k+ audience Pan India across General Trade, Organized Trade, Operator, Enterprise and others• Leader to internal, regional team members and trainers on agency rolls Pan India• Team performance management• Training Return On Investment• Training budget management and cost controlReporting Relationship: Country Head – Mobile Business, Director – Mobile Retail Business

Gurgaon, India

Propel specializes in creating training solutions for our clients. Solutions offered include trainings through Telephone, SMS, E-Learning, and Interactive Voice Response in addition to the traditional classroom and In-Store trainingsResponsibilities• Owner of the company Profit/Loss Account

Gurgaon, India

Nokia Corporation (NYSE: NOK) is the world's largest manufacturer of mobile devices and services company.Responsibilities• Responsible for training and technical support Pan India• Managed Technical(Devices, Services) and Soft Skills training• Leader to Regional Training and Technical support Managers• Conduct “Train The Trainer” programs for Regional Training and Technical support Managers• Development and maintenance of Training MIS (Audience database and Skill Gap)• Rollout of monthly training calendar• Provided training on Nokia internal Tools and Products• Monitored Pan India training execution and effectiveness• Training data analysis and action planning• Prepared Technical Manuals/Repair Bulletins• Developed Training Materials• Training budget and cost control• Consumer testing of new products and report bugs/issues to R&D• Developed tools in MS-Excel (VBA Programming) to handle activities related to customer serviceReporting Relationship: Director – Customer Care, Head - Care Life Cycle Management, India Cluster

Gurgaon, India

A Boston, MA based SEI CMMi Level 5 software solution and services Company.Responsibilities• Team Member in the Project Management Office• Trained Business Unit Heads/Project Managers on processes defined to enable seamless data flow from them for analysis at the PMO• Maintained resume/skill & project information• Owner of all MIS related activities• Coordinated with Internal Automation team for continuous improvement of the reporting engine to address ad-hoc reporting needs• Handled project resource requirement and fulfilment• Team Member in the PCMM initiative • Coordinated with other support functions (HR, Enterprise, Quality etc.)• Tracked and managed resources on ADC bench to improve ADC utilization and confirm to the organization normReporting Relationship: Head – Advanced Development Centre

Gurgaon, India

A Multinational call centre headquartered in Cincinnati, Ohio. Responsibilities• Managed Process Training for all Microsoft Programs• Leader to a team of 11 members (MCSE and MCT)• Directed Microsoft Training towards COPC certification• Lead Continuous Improvement projects. Projects include reducing training attrition and gap between skills acquired post training and skills actually required on the production floor• Assisted in Implementation of new programs• Identified and prepared training resource for unscheduled training requirements• Interacted with Operations to review and improve agent performance post training• Extensive interaction with international teams to implement and coordinate training• Interaction with Microsoft Training and Delivery team• Recruitment and selection of team members• Team scorecard and performance reviewReporting Relationship: Head – TQID, Sr. Manager - Training

New Delhi Area, India

• Provided Technical Support to AOL customers using Broadband DSL and CABLE• Provided updates received from AOL to team members during team meetings• Assisted team manager in schedule adherence by team members• Assisted team manager in Team Reporting

New Delhi Area, India

BigLeap is a software training company promoted by Ex-IIT graduates. The company has an exclusive tie-up for courseware design and development with IIT Kharagpur. The company provides core technology programs under the project name “El Net-3L”, Electronically Networked Life Long Learning from IIT Kharagpur delivered using TVI, Tutored Video Instruction as the mode of instruction and CGL, Collaborative Group Learning as the training methodology.Also has a tie-up with IIT – Delhi for a one-year basic level course in Computer Science. The company is Head Quartered in Kolkata.Responsibilities• Leader to Technical Team in the “Corporate Services Centre”• Delivered software training programs to corporates• Designed and developed customized training courses on specialized topics• Coordinated with the Academic Cell at Head Office in Kolkata and IIT professors in Kharagpur and New Delhi for courseware development on specialized topics• Managed trainer sourcing for software skills not available in-house• Conducted in-house training seminars on new trends, technologies and Soft Skills• Provided consultancy services to corporatesReporting Relationship: Director - Academics, Deputy General Manager (North Zone)

Patna Area, India

A San Jose, California based Software Company involved in software training, software development and consultancy services.Responsibilities• Trained faculty members• Taught high-end courses to students and corporates• Responsible for IT lab maintenance• Batches scheduling• Monthly reporting to Head Office• Customized software developmentReporting Relationship: Centre Director, Manager – Academics

Patna Area, India

Now known as Tata Infotech Ltd., a Tata group company. The company is involved in software training, software development and consultancy services.Responsibilities• Taught career programs to students• Batches scheduling and regular reporting to Head OfficeReporting Relationship: Centre Director, Regional Manager – Academics

Patna Area, India

A Mumbai based company involved in software training, software development and consultancy services. The company provides career oriented courses in IT in association with the University of Oxford and Cambridge.Responsibilities• Trained students on IT career oriented coursesReporting Relationship: Centre Director

Bachelor Of Commerce - Bcom

Diploma, Doeacc 'A' Level

Software engineering