Vikki Maxwell Email & Phone Number

Southampton, Gb

Winchester, England, United Kingdom

The EPS casework team delivers a sold service HR Advisory and recruitment service to 487 Hampshire maintained schools with 26000 employees, 133 Oxfordshire maintained schools with 6100 employees and 46 Academy schools (c 3000 employees) across 7 local authorities. Key aspect of this role include:• Operational budget holder for £2M, income generated through SLAs and recruitment and training. Responsible for an additional £1M devolved school forum budget to cover for redundancies, retirement and suspension costs in Hampshire maintained schools.• Responsible for SLA renewals and development of new business• Manage the HR Advisory service consists of a HR Helpdesk which handles 10,000+ enquires per annum and 800 ER cases per year and delivers HR training courses to over 400 school leaders per year. • Manage EPS casework team consisting of 34 staff (30.6 fte) • Responsibility for monitoring and improving service quality of helpdesk and casework, including weekly data analysis and quality assurance. Monitoring customer feedback and handling complaints. • Strategic oversight and monitoring case progression of difficult or high profile cases ensuring the are appropriately escalated.• Regular meetings with Trade Unions and corporate governance groups• Co-ordinate staff CPD and training• Liaise with policy and reward team to identify and prioritise review of policies, guidance and templates on our web portal • Closed local Eastleigh Office during the Autumn 2020 and relocated staff to Winchester and facilitated return to office. Introduced a permanent hybrid way of working. • Managing staff team through covid pandemic and ensuring their safety yet ensuring we are able to support schools by providing adequate guidance and ensuring team were fully briefed.

Working closely with the Schools Lead HR Business Partner with change related projects. The role focused on supporting schools in financial difficulty, helping Headteachers and Governors to develop and deliver strategic solutions and restructuring options that will drive school improvement and achieve financial savings as part of their budget recovery plans. It has required critical challenge to school leaders to analyse their current position and produce a range of strategic and creative options for consideration. Key achievements in this role :• Providing advice, analysis and support to approximately 50 schools in either deficit or predicted deficit, working from zero based budget approach. • Providing additional specialist advice and support to schools HR caseworkers on restructuring cases• Delivering CPD sessions on strategic workforce planning and restructuring in schools• Part of a wider multidisciplinary project team focused on developing tools and advice to support schools in developing their financial thinking. Supported multiple workstreams within the project by extracting, analysing a range of schools staffing data. Leading workstream on non-class based support staff.• Part of the HR BP Covid response team and larger multi-disciplinary team covid response team. Providing advice and guidance to schools during the covid pandemic in response to the frequent DFE and PHE guidance, including the roll out of furlough scheme. (CJRS). Liaised with colleagues in Public Health where further advice or clarity was required. Liaised with HR staff in other Local Authority regularly to ensure we had their updated advice and guidance as well. Ensuring HR staff were fully briefed and able to respond accurate to a range of customers. Attended regular meetings with trade unions and listening and responding to their concerns. Attended bronze command meetings in Lead HRBP’s absence. Provided regular data analysis.

Winchester

This role involves working closely with the Senior HR Business Partner in Children Services to support the achievement of the Children’s Services Departmental savings required because of the reduction in government spending. The role is focused on service improvement to drive change across the whole service through new or changed roles and responsibilities, processes and practice as well as deliver a shift in culture and performance. It entails working closely with the senior management team to design or revise services, writing business cases for change, securing Chief Officer approval and overseeing the delivery of the change program . Key achievements in this role include:- *The creation of a single Family Early Help service which, following public, staff and union consultation, brought together the work that was provided by 58 external Children’s Centres, 11 internal Early Help Hubs and Youth Support Services into 11 internal hubs that delivered services for families with children from 0-19. The program contributed £8.5M savings against the overall 2017 Children’s Services savings total of £21.5M.*The re-provisioning of the Overnight Respite Service for Children’s with Disabilities, which following public, staff and union consultation resulted in the closure of two overnight respite homes, transitioning children into other providers, achieving a saving of £450k.*HR lead for the creation of Adopt South Regional Adoption Agency which brought together Adoption Services from 4 local Authorities into one service from April 2019. Whilst no savings are attached it is a legislative requirement to do this and it is anticipated it will speed up the adoption process by at least 6 months and improve outcomes for children. *Reviewing and redesigning the Administration Service to achieve savings of £400k+.*Reviewing and redesigning the Out of Hours Social work service to improve service delivery * Running a programme of multiple smaller reorganisations

Eastleigh

EPS is a business unit within the council that provides professional HR consultancy support to over 500 maintained and academy schools in Hampshire and surrounding local authorities. Key achievements in the role include:-*Working in conjunction with the schools HR Business Partner to develop a recruitment and retention strategy for Teachers, including organizing regional teacher recruitment events attended by over 100 exhibitors. *Streamlining the Headteacher end to end recruitment process and revising guidance material.*Providing guidance and support to schools and the Department during national and local industrial action.*Delivery of specific discretionary services and tools including HR health profile, single central Record, staff wellbeing and resilience*Providing updated timely advice and guidance to schools and colleagues on legislative changes and changes in school teachers pay and conditions. *Revising and updating the TUPE policy, online and written guidance to schools and colleagues.*Providing training and CPD sessions for colleagues.

Winchester

EPC was the centralised HR team that supported all the main departments (except schools). The key achievements of the role include:-*Working with the HR Business Partner to deliver a high quality customer focused HR service which met the needs of the department.*Leading and resolving complex employee relations including restructuring, redundancies, TUPE transfers, disciplinary, grievances, absence, ill health and performance.*Leading and managing a team of Senior/HR Advisers supporting the various departments and regularly reviewing cases, giving advice and support, as well as acting as critical friend for strategic colleagues. *Supporting the production, consultation and roll out of new streamlined corporate policies.*Following the successful partnership agreement for joint back office services between Hampshire Constabulary, Hampshire Fire and Rescue Service and Hampshire County Council, supporting large scale corporate services restructures and creation of the Integrated Business Centre (IBC), including the TUPE transfer in of police staff.*Being part of the management team, supporting staff during a significant period of change in leadership and restructuring to become HR Operations that supported multiple partner organisations.*Setting up and rolling out a new HR Helpdesk, change in working practices, time recording system and change of office location.*Responsible for producing monthly statistics and KPI’s, responding to FOI requests.*Delivering a program of training and CPD sessions for the HR team.

Eastleigh, Hampshire

EPS is a business unit within the council that provides professional HR consultancy support to over 500 maintained and academy schools in Hampshire and surrounding local authorities. Key achievements in the role include:- *Advising and supporting schools with a wide range of complex employee relations casework, including disciplinary, grievances, ill health, performance and child protection cases against members of staff. Working alongside other professional agencies this has led to dismissals, barring from working with children and imprisonment. *Preparing and presenting hearings and appeals. Acting as Adviser to Governor /Headteacher panels *Advising and supporting schools on a wide range of HR issues via the helpdesk. *Advising and supporting Headteachers and Chairs of Governors on different leadership and governance models and supporting the process of academisation, amalgamations, federations, collaborations and closures.*Delivering a range of HR related training courses to Headteachers and governors.*Delivering a program of training and CPD sessions for the HR team.

Glasgow, United Kingdom

Buro Happold is a multi disciplinary design engineering firm which employed over 2000 staff in 25 offices worldwide. With over 200 employees in the North Europe region. Shortly after joining the engineering/ construction industry was severely affected by the banking crisis and overnight the company’s global expansion strategy reversed into a contraction by 25%. The key achievements in this role include:-*Responsibility for the strategic direction and operational delivery of all aspects of generalist HR across the region with staff based in Glasgow, Edinburgh, Belfast, Copenhagen and Norway. *Leading and managing numerous redundancy programmes across the North Europe region whilst being under threat myself. Including running change management workshops to help and support staff through this process.*Working closely with all staff in the region to a secure a vote to reduce pay and benefits by 15% as mitigation against further redundancies and essential to keep the business functioning. * Understanding and operating effectively under multiple employment legislation requirements.

Winchester, Hampshire

Responsibility for the strategic direction and operational delivery of resourcing for the Children’s Services Department (CSD), which had 3000 staff. Key achievements of this role include:-*Planning and delivering resourcing strategies for CSD for re-structures and BAU. *Management of a £300k recruitment advertising budget to deliver approximately 550 staff p/a through local, national and international recruitment campaigns in highly competitive and shortage occupation markets. *Designing and delivering assessment centres and psychometric testing.*Project managing the resourcing strategy to deliver over 600 additional staff for 60 new children’s centres.*Line management of 12 staff to ensure delivery of a high quality end to end recruitment service.*Key contact for the Recruitment Advertising Agency, responsible for managing and developing the client relationship, service delivery, resolving issues, monitoring performance against SLA. *TUPE transfers in and out of the Department*Responsible for Learning and Development/ CPD within Resourcing Centre. A member of departmental L&D group which secured successful re-accreditation of IIP status.*Regular production of management information, statistics and market analysis.*Involved in the implementation project of a large scale pay modernisation programme and member of the Job Evaluation panel.*Working in a unionised and highly political environment

Eastleigh, Hampshire

The RYA is the national governing body for watersport in the UK. The Cruising Scheme is recognised internationally for sail and motor yachts, from amateur through to professional yachtsman. They Key achievements in this role were:*Responsibility for co-ordinating events, planning, budgeting and administrating national and regional instructor conferences, budget £30,000 p/a. Co-ordinate Instructor training courses – 400 candidates p/a. *Project managing the production of the RYA training material. (annual Income generation of £500,000+)*Coordinating the delivering of RYA Instructor training courses*Processing school recognition applications and inspections to ensure compliance with RYA Guidelines. *Managing complaints against instructors and schools. *Providing support and technical advice to 3000 Cruising Instructors and 1200 schools ensuring adherence to RYA policy and standards. Providing advice to students and general yachting public.*Representing the RYA at national and International events. *Supervision of administration Assistant.

France

Uk

France

Uk

Master Of Arts (Ma), Human Resources Management/Personnel Administration, General, Distinction

Bachelor Of Arts (B.A.), Business Studies And Human Resource Management, 2.1