● Lead product management for data solutions across three distinct business lines within Amazon Operations, leveraging VBA, SQL, and interactive dashboards to streamline reporting and drive strategic insights.● Collecting and analyzing large datasets using tools like SQL, Python, Tableau, Power BI and Excel to identify trends and patterns crucial for business decision-making● Managing 1.2 million cubic feet of warehouse space, proactively ensuring optimal storage efficiency by continuously assessing and enhancing space utilization while meticulously maintaining compliance with network standards for bin dimensions● Through strategic analysis, I pinpointed underutilized space within the warehouse and successfully reclaimed an additional 17,280 cubic feet of capacity, enabling us to store more inventory on-site.● Writing efficient queries in SQL & Building high-impact dashboards for visualization● Accessing and using a variety of analytical tools (such as Amazon Redshift, SQL consoles, ETL)● Preparing ad hoc reports and analysis in response to leadership requests● Conducting thorough research and analysis of inventory defects, implementing corrective measures to maintain strict compliance with SOX regulations and safeguarding inventory integrity● Collaborating seamlessly with stakeholders from multiple departments, including Inbound, Outbound, Inventory Control, Quality Assurance, and Reverse Logistics, acting as a subject matter expert. Providing critical insights and data-driven analysis that empowered them to make informed, strategic business decisions● Continuously prepare comprehensive weekly reports for quality meetings, actively engage in discussions that involve cross-departmental metrics analysis to identify operational opportunities and drive continuous improvement

● Forecasted demand for hiring needs to accurately plan and schedule for four Amazon sites in Calgary and two sites in Winnipeg● Led candidate generation efforts for Calgary and Manitoba region, to create strong relationships with stakeholders while growing the efficiency of grass root hiring by 17%● Successfully managed non merchandised item procurement via Coupa for candidate generation initiatives● Planned, executed, and audited virtual and in person new hiring events to meet the weekly labor order demand.● Ensured 100% compliance for work authorization documentation for associates and meet critical deadlines for initiating background screening to achieve labor orders ● Collaborated with marketing department to source appropriate candidates to fill labor orders on a weekly basis● Hired upwards of 150 candidates per week into appropriate shifts to ensure staffing is appropriate for the warehouses’ expected demand while managing a culture of high-performance metrics

● Onboarded and trained More than 100 associates, 25+ Area Manager, Site Leaders, and Operations Managers throughout Canada● Crafted future leaders by providing TDR & Ambassador training to 85 associates across multiple buildings within Canada● Traveled throughout Canada to launch new sites, coach operational leaders, and develop training plans● Continuous monitoring of important metrics like Training Compliance, New Hire/Learning Curve, critical role roaster and labor tracking using tools like ATS, FCLM, FC Learning and SARG ● Collaborated cross-functionally to develop training presentations to create consistency of workflow resulting in 100% of critical pull times completed with higher performance rates● Performed day to day engagement with associates to ensure everyone follow standard work and best safety practice.

● Trained fellow Associates to develop problem solving and management skills● Coached Associates to follow procedures and policies while motivating self-sufficient behavior allowing the department to operate with minimal managerial oversight● Managed inbound returns with a high level of attention to detail and accuracy● Cultivated a team of 7-10 Associates as a Process Guide for the Problem Solve Department to create and manage a culture of high performance and efficiency performance metrics.● Managed and monitored outbound flow operations during peak season to ensure conveyance issues are avoided and solved

● Contributed to Net Promoter Score(NPS) with median overall performance rating of 9/10● Created 15 different resources including screen recordings & diagrams to demonstrate technical & data skills● Conducted case study reviews and delivered assistance through synchronous and asynchronous sessions● Assisted in the onboarding and mentorship of students, leading to 8 successful job placements through personalized coaching and interview skill development● Helped content development team to identify areas of opportunities & improve training reference material● Achieved an exceptional average score of 9.58 and a median score of 10 on both the early and exit fellow surveys, demonstrating consistently high student satisfaction and understanding● Utilized a range of collaborative tools, including Calendly, Zoom, Slack, Jupyter Lite, Tableau, and Google Studio, to effectively facilitate group sessions and one-on-one office hours support, ensuring seamless communication and resource accessibility for enhanced learning and productivity

● Co-managed and instructed a highly engaged cohort of 35 Fellows, delivering impactful instruction and support alongside another TA.● Facilitated Fellows' learning through interactive Q&A and review sessions on core curriculum.● Guided and mentored 6 Fellow teams on Mini Projects, ensuring thoughtful project scoping, data analysis, and presentation.● Conducted weekly office hour meetings for project teams, providing personalized guidance and fostering collaborative problem-solving.● Collaborated closely with operations personnel, ensuring seamless class operations, adherence to schedules, and a positive Fellow experience.● Actively contributed in weekly TA meetings, sharing insights and collaborating with the Correlation One team on course design improvements.● Provided valuable feedback that positively impacted course design and program effectiveness.● Maintained a high standard of accountability by submitting detailed weekly write-ups summarizing accomplishments, challenges, and feedback.● Prepared extensively for classes, ensuring accurate answers to student questions and facilitating engaging live sessions.● Conducted sought-after Zoom Open Office Hours, providing individualized support to program fellows.● Hosted impactful extended case review sessions, offering in-depth analysis and strategic insights.● Demonstrated excellent responsiveness by monitoring the Slack channel, addressing Fellows' questions and supporting their learning.

● Selected to participate in a 12-week data analytics Fellowship with learning facilitated through real-world data analytic business cases● Worked on different case studies on weekly basis using tools like google suits, tableau, python, SQL and google suits.● Led a group of four to analyze the reasons to what makes an Airbnb listing more and less expensive in New York City ● Created a detailed 10-week project plan with weekly meetings to assign deliverables (Project Description, Project Scoping, Data Curation, Exploratory Data Analysis, Dashboards) and ensure timeline remained on track

● Reduced food cost from 38% to 32% by implementing new practices like weighing each ingredient used at production line and auditing inventory count every day● Reduced customer complaints by adjusting labor hours during rush hours without increasing the labor cost (10%)● Maintains safe, secure, and healthy facility environment by establishing, following, and enforcing sanitation standards and procedures; complying with health and legal regulations; maintaining security systems● Accomplishes company goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments● Forecasted and monitored operating costs, planned workforce, scheduled tasks and executed innovative business development strategies

● Maintains operations by preparing policies and standard operating procedures; implementing production, productivity, quality, and patron-service standards; determining and implementing system improvements.● Led training and mentorship of junior team members while developing high-performance teams● Meets restaurant financial objectives by developing financing; establishing banking relationships; preparing strategic and annual forecasts and budgets; analyzing variances; initiating corrective actions; establishing and monitoring financial controls; developing and implementing strategies to increase average meal checks● Controls purchases and inventory by reviewing and evaluating usage reports; analyzing variances; taking corrective actions● Performing weekly engagements with employees and managers to provide feedback about their performances and driving plans to increase sales and resolving customer complaints

Maintenance engineer