Manuel Villa Email & Phone Number

Scottsdale, Az, Us

Phoenix, Arizona, United States

United States

Arizona, United States

United States

Phoenix, Az

Principle strategist and visionary with a solid history of utilizing out-of-the-box approaches to build a thriving last-mile logistics business within a highly competitive environment. Developed the company from scratch and manage all aspects of day-to-day operations. Handle all contractual business relationships, staff leadership, budgeting and finance, client relationships, scheduling, and compliance with all Department of Transportation (DOT) regulations. Exhibit competence under pressure while planning and monitoring daily, local and nationwide route schedules for multiple trucks with a focus on logistics for final-mile/white-glove deliveries for designer furniture. Successful at developing and implementing strategic and tactical plans to build and manage home delivery operations and take the company from $0 to $1.5M+ in annual revenue. Complete deliveries to stores, post offices, and residences.As a skilled negotiator, scored major contracts with Fortune 500 companies.Negotiated a deal with Interstate Express to execute last-mile delivery and distribution services for internationally respected companies, including H&M, Amazon, Payless Furniture and Wayfair.Oversee, manage, and control $1.6M+ in company assets, including trucks, equipment, and supply chain. Ensure strict compliance with regulatory and safety standards.Develop and lead a team of 26 employees across administrative, and delivery functions; execute cradle-to-grave staff leadership, including recruiting, onboarding, training, development, evaluation, and disciplinary actions.Direct all incoming and outgoing transportation services with full budget P&L ownership while driving efficiency and productivity. Ensure fast, on-time delivery while owning the in-home customer experience.Closely collaborate with industrial engineers, interior designers, homeowners, and furniture stores.

Phoenix, Az

Leveraged the ability to think strategically within a fast-paced and dynamic environment to lead day-to-day logistics operation. Ensured precision and strict attention-to-detail while planning and monitoring daily route schedules for multiple trucks with a focus on logistics for final-mile/white-glove deliveries for fine furniture. Managed all aspects of business operations, KPI goals, P&L, performance management, cost savings, and the optimization of delivery options for mid-sized businesses. Provided local and long-distance in-home delivery while skillfully managing all receiving, inventory, and distribution.Managed assets of up to $150K in equipment and $1M+ in warehouse inventory; led the entire delivery process from dock to in-home, white glove delivery to various clients receiving purchased furniture.Met and exceeded all customer acquisition quotas of existing businesses within the Valley. Developed and maintained strong relationships with customers, anticipated their needs, and exceeded their expectations.Mentored, led, and supervised a cross-functional staff of 24 staff across administrative, delivery, and warehouse functions. Empowered the team to go above-and-beyond to deliver high-quality service.

Phoenix, Az

Brought on to lead, oversee, and direct distribution operations. Managed all incoming, and outgoing, last mile logistics. Meticulously planned and monitored daily route schedules for multiple trucks with a focus on logistics for final-mile/white-glove deliveries for high-end furniture. Managed the receipt, inventory, inspection, and distribution of all products; Managed high-dollar inventory, including $1.5M+ in warehouse inventory and 150K+ in equipment.Oversaw, led, and directed a multifaceted staff of 22 across administrative/clerical, warehouse, and driving functions.Delivered direct and decisive leadership to ensure increased organizational efficiency and conformance.