Vinay Kumar Email & Phone Number

Gurgaon, Haryana, India

Recruiting/ hiring new HostsRecruit Handling (Training, Reviewing etc)Managing the activities of Recruits/ hostsAssignment of PK activity, Hot Lives, India Live HouseScheduling the tasks via Google Sheet & CRMAssessing and Evaluating the Host performance

Managing Promotional activities for the Ashram organizationSocial Media management and promotionAshram activities managementSocial Media HandlingCRM Implementation

Bengaluru, Karnataka, India

Handling day to day administration activities Managing the application process for the courses Liaising the Institution activities towards the University activities Monitoring the performance of Institution and executing the needful Preparing office budget and reports on past budgets Reviewing, sorting and filing the correspondences with key people and Institutions Implementation of Spiritual science subject along with default Yoga course syllabus

Bengaluru, Karnataka, India

Planning and foreseeing new marketing initiatives & implementing them Implementing and developing different marketing strategies to reach and attract the target audience Ensuring timely project delivery, within scope as well within budget Forecasting future trends and orient strategies to capture maximum benefits Coordinating with Operations Executives to better align company goals and tactics Motivating team members and junior staff to exceptional performance Improving the bottom line by ensuring opportunities are addressed and execution performed Proposing marketing strategy ideas to optimize business growth Accomplishing new and different strategies; exploring opportunities to add value to job accomplishments Achieved/exceeded monthly sales targets by 92% and gross profit quota by 28% by identifying, prospecting and qualifying new/ existing customers and selling through strategic partners Provided inputs for developing a targeted value proposition for various segments of corporate users and client support to ensure a seamless experience; grew repeat business from existing clients by 13%.

Bengaluru, Karnataka, India

Supported Apple customers globally via emails chat & call for the queries like iTunes, Mac application/ software, Mac & iOS (Troubleshooting and Guidance), Apple desktop and Portables hardware Supervised team to achieve customer satisfaction, key KPI along with Quality scores Monitored, coached and shared feedback with team members on the areas of improvement and issues Designed & implemented bottom quartile improvement plan for CSAT & quality score Worked on new modules to give training on new updates on Apple Product Prepared reports and presentations to share with the clients and internal management Conducted mock chat/email/call sessions for new joiners to learn the process