Vinay Hebbar Email & Phone Number

Bengaluru, Karnataka, India

• Focus of this position is to delight and retain customers of our EHS&S (Environment, Health, Safety and Sustainability) software.
• Troubleshooting and providing technical assistance on escalated tickets.
• Providing training and guidance on new features and functionalities.
• Developing workarounds and write technical and guidance documents.
• Writing Technical and Guidance documents and posting them in the customer forums.
• Writing Escalation documents and creating defects in TFS.

Bengaluru, Karnataka, India

Bengaluru Area, India

Bengaluru Area, India

Bangalore

• Developing the expected solution to the given technical specification.
• Installing and configuring the application software and deploying the customizations on the client site using remote access tools.
• Testing modules developed by self or by others to ensure that they desired quality standards.
• Writing test specifications and conducting the test as per the specification.
• Providing technical assistance to customers on Pivotal CRM via phone, email and/or remote access.
• Performing advanced problem analysis and isolating problems of a complex level of difficulty.

Bangalore

• Requirement gathering from the client and preparing approach tracker.
• Creating a detailed technical design document and get it approved from client.
• Develop the application using Visual Studio SQL Server Management Studio.
• Writing SQL stored procedures and Adhoc reports.
• Preparing a test case document.
• Unit testing, peer code reviewing and bug fixing.