Customer Service Scheduler & Representative D & D Garage Doors Inc. - Sarasota, FL. March 2022 to June 2022 Responsible for scheduling customers for garage door service/repairs, provide product and service information and resolve technical issues. Answered phones - scheduled service appointments. Handled customer inquiries and complaints Troubleshoot basic issues and concerns Documented and updated customer records based on interactions… Show more Customer Service Scheduler & Representative D & D Garage Doors Inc. - Sarasota, FL. March 2022 to June 2022 Responsible for scheduling customers for garage door service/repairs, provide product and service information and resolve technical issues. Answered phones - scheduled service appointments. Handled customer inquiries and complaints Troubleshoot basic issues and concerns Documented and updated customer records based on interactions. Developed and maintained a knowledge base of the evolving products and services. Show less

Consultant/Staffing Express Employment Professionals - Port Charlotte, FL October 2019 to October 2020 Business Consulting: seeking leads and business. Actively sought business and companies to partner with to assist in fulfilling their employment needs. Also included data entry, answering phones. Inside and outside sales development, Acquired and developed business outline while ramping up on internal employee recruitment options while matching them with proper businesses in… Show more Consultant/Staffing Express Employment Professionals - Port Charlotte, FL October 2019 to October 2020 Business Consulting: seeking leads and business. Actively sought business and companies to partner with to assist in fulfilling their employment needs. Also included data entry, answering phones. Inside and outside sales development, Acquired and developed business outline while ramping up on internal employee recruitment options while matching them with proper businesses in our community. Show less

Lead Customer Service Representative Circle K - Port Charlotte, FL April 2019 to October 2019 Managed and supervised staff during shifts. Performed daily shift counts: lottery, tobacco, wine and beer Performed pre-shift drawer counts and post-shift reconciliations. Proactively resolved customer issues and inquires. Communicated any issues to incoming supervisors. Maintained cleanliness standards regarding food and beverage Check in… Show more Lead Customer Service Representative Circle K - Port Charlotte, FL April 2019 to October 2019 Managed and supervised staff during shifts. Performed daily shift counts: lottery, tobacco, wine and beer Performed pre-shift drawer counts and post-shift reconciliations. Proactively resolved customer issues and inquires. Communicated any issues to incoming supervisors. Maintained cleanliness standards regarding food and beverage Check in vendors and maintained proper counts on all incoming and expiring store product. Show less

In 2014, I was promoted to account executive at this privately held, $90M corrugated container manufacturer. Bell Container has been in business for over 100 years, and our clients include major food service distributors and paper goods retailers. I drive the entire sales cycle from initial lead qualification to negotiations and daily account operations. I consult with decision makers to understand their packaging needs and present solutions that help them achieve their business goals… Show more In 2014, I was promoted to account executive at this privately held, $90M corrugated container manufacturer. Bell Container has been in business for over 100 years, and our clients include major food service distributors and paper goods retailers. I drive the entire sales cycle from initial lead qualification to negotiations and daily account operations. I consult with decision makers to understand their packaging needs and present solutions that help them achieve their business goals. Leveraging internal partnerships and operational knowledge, I provide a seamless experience to existing and new accounts from initial product recommendations to design, production, and delivery.During my tenure, I have:▶ Propelled my personal book of business from zero to $2.5M in just 3 years.▶ Established relationships with key accounts including industry-leading produce/food, pharmaceutical, and other manufacturing companies.▶ Differentiated Bell Container in a competitive market through proactive service delivery and ongoing consultative account management. Show less

After living and working in Boston for 3 years post-graduation, I joined Bell Container as an inside sales rep.▶︎ Partnered with sales, business development, marketing, and operations teams to support customer account needs.▶︎ Monitored the entire order lifecycle for adherence to client specifications and optimized inventory for stock accounts. Designer’s Assistant (Summers—2003 and 2004)Supported sales and production teams in the sample room during summers off… Show more After living and working in Boston for 3 years post-graduation, I joined Bell Container as an inside sales rep.▶︎ Partnered with sales, business development, marketing, and operations teams to support customer account needs.▶︎ Monitored the entire order lifecycle for adherence to client specifications and optimized inventory for stock accounts. Designer’s Assistant (Summers—2003 and 2004)Supported sales and production teams in the sample room during summers off from school. Blending design creativity and technical skills, I produced samples to design specifications that our shared with prospective customers. Show less