Vincent Siepaio Email & Phone Number

Paris

Neuilly Sur Seine,France

Managing the Training and Consulting department Targets: End Users and Partners Products: QM , Interactions Analytics, WFM, RTA Software olutions.• Recruitment & Management and Animation of a team of 5 Trainers over EMEA including • Develop Learning Programs, syllabus & materials• Organize Training sessions & Public presentations• Project management and delivery over 44 countries • Scheduling and conducting Classes (Private, Public, On line, On site) • Design the Satisfaction survey. Analysis of the feedbacks• Achievements• Delivery of 850 days of training per Year • Customer satisfaction rate 4.6/5 (500 Trainees)• Design worldwide training strategy for Nespresso, Allianz, Schneider Electric, etc

Develop the Call center and the Public Safety market Direct and Indirect touch Success in CC : Veolia eau, Air France,Eurodisney… Success in PS :Thales (BPM project) , Keolys, SDIS 77, Dirsim

Boulogne-Billancourt Area, France

Creating the French Office, Define a strategy to address the French Market Build relationship with Business PartnersHire Sales and Technical StaffAddress big customers in CC market

Courbevoie

My mission consists to modify the organization & the sales strategy of the company .My job description:To define a new strategy for the new line of products.To define a new offer, a new pricelist, a new way to address the market.To organize the sales department in Verticals (bank, finance, public sector, transportation, utilities …).To hire, to train former, to coach a team of 3 sales man.To report to EMEA headquarter (Germany). ( results, Forecasts, Actions) To built a network of distributors.

Bachelor'S Degree, High School/Secondary Diploma Programs

Electronics