Vineet B. Email & Phone Number

Have more than 20 years of experience in the field of Information Technology / Digital Transformation across many industries. Have worked with some of the top and finest organizations in India viz., GAIL ,Marico, Reliance, Essar group and presently with One of the largest Real estate player - Godrej Properties based in Mumbai - India.Key Area of Expertise # IT Organization Leadership # Artificial Intelligence / Machine Learning# Business Transformation# Strategic Planning# Digital Transformation# Development & Leadership# Project Management# Enterprise Resource Planning# Web Application Development# Mobile App (Native & Hybrid) # Change Management# Process Improvement Being a Chartered Accountant helps me to understand business nuances and ability to communicate effectively with business users. My stints at companies like GAIL, Infosys, Marico, Reliance, Aegis (Essar Group) & Godrej gave me an opportunity to work with some of the most enterprising leaders in the industry and helped me learn the importance of people management in leadership roles.In my current role as Chief Information / Digital officer for Godrej Properties being responsible to deliver innovative technology solution, I focused on developing and mentoring right IT organization, developing & executing IT strategies relevant to the organization and building an enterprise architecture that is “Secure”, “Scalable” and “Time-relevant”. Leading the digital transformation initiative at Godrej Properties with the use of latest technology including RPA, AI/ML, Data Science, Immersive Technologies etc. Key Highlights • Digitization of Customer Onboarding process leading to great customer experience, real-time reporting, 80% productivity improvement. Greatly helped during Lockdown as it enabled digital sales. • Mobile App for Customers – Helped reduction of customer calls / queries by over 40% . More than 50% of customer have downloaded the App. Improved collection efficiency by 8-10%. • Channel Partner App – More than 5000 channel partners using the App. Partner payout compliance improved substantially and partner complaints reduced by 80%. • Cloud Adoption – Most of the workloads including SAP ERP moved to Azure cloud as part of the cloud first strategy• Digitization of Customer Lifecycle – Productivity improvement by 50%, Better customer experience, automatic escalations for timely closure of customer complaints• Data Lake Implementation – Unified Information Architecture to provide real time reporting to management by integrating information from multiple sources