 Direct and manage property operations to assure optimum performance and continual improvement in the five Key Result Areas (guest service, employees, sales/marketing, property appearance, and profit/financial control). Overview HR matters including interviewing, hiring, training, assigning work, coaching/counseling and performance appraisals. Multiple Site Management Created a supply chain system which is a slightly difficult task for startup companies. Set the productions standards & guidelines for smooth operation. Identified New products & packaging in lieu with the management. Handled the delivery system of our products as we catered to top end local population. Planned the production schedules for the events & made sure that they are executed correctly. Conducting routine visits to outlets overseeing the operations and enforcing corrective measures as required.

 Responsible for setting up there new stand alone restaurant concept. Implemented and Trained the staff on Basic Food Hygiene & Food Safety Practices. Set standards & guidelines for the smooth operation of the new venture. Interacted with suppliers and created a supply chain system for the restaurant keeping in mind the cost factors.  Created a guest data base with constant follow up on the guest feedbacks & suggestions in order to provide a better and enhanced service to the guest.

 Supervise all Waiters, Junior Waiters and Hostess working in the assigned area within the assigned section.  Oversee staff in all area assigned by the Manager: ensure all objectives including guest satisfaction are successfully met. Assist during Food and Beverage service and taking responsibility for maximizing revenue. Oversee table seating’s and all equipment’s being used in the correct manner. Ensure that the staff is familiar with the contents of the menu. Periodically review the job performance of the Waiters and Juniors Waiters Created a guest history with their complete details and their orders, trained the front line staff to address the regular guest by their names and to recollect their usual orders, which helps in retaining the guest back.