With over 15 years in transformation and change management, I excel in leading high-performing teams to deliver maximum organizational value. Specializing in ePMO and PSO, I have driven significant improvements in project delivery and service revenue.I spearheaded the implementation of PMO, achieving a 50% improvement in delivery timelines and a 40% increase in project success rates. The strategic initiatives I led contributed to a 25% increase in PS revenue and a +98% NPS on client implementations and services.I am passionate about fostering diversity and inclusion, demonstrated by establishing the Employee Resource Group (ERG) for People of Color, improving Employee NPS (+45) through impactful DEI initiatives.Holding a Master of Science from Northeastern University and a PMP certification, I am currently enrolled in the Massachusetts Institute of Technology, MIT XPRO COO Executive Certificate Program. My leadership focuses on strategic alignment, process optimization, and team development, driving continuous improvement and innovation.