Vinh Jones Email & Phone Number

Portland, Or, Us

Palo Alto, California, Us

Paradigm is a diversity, equity, and inclusion company that has worked with more than 1,000 companies around the world to build stronger, more inclusive organizations. We offer a comprehensive suite of DEI products, tools, and services that empower organizations to build, measure, implement, and track DEI efforts that drive impact.

New York, Us

Knoetic is re-defining the HR and people leadership space with its cutting edge people analytics platform and by building a community with the premier Chief People Officers and HR leaders (CPOHQ.com). We are backed by Accel, Pear VC, and hundreds of investors like author Adam Grant, Mulesoft founder Ross Mason, and Segment co-founder Calvin French-Owen.I joined Knoetic as the first product person and grew the team and product. This included hiring and building out our product and design team, establishing processes and workflows with our CS and engineering partners, interviewing and working with our champions & customers, and growing our user engagement 8x within the span of 12 months.

Campbell, Ca, Us

8x8, Inc. (NYSE: EGHT) is transforming the future of business communications as a leading Software-as-a-Service provider of voice, video, chat, contact center and enterprise-class API solutions powered by one global cloud communications platform.I led the product team responsible for our flagship UC (Unified Communications) product: 8x8 Work for both desktop (Windows, MacOS) & mobile applications (Android, iOS).

Austin, Texas, Us

Khoros is a global leader in digital-first customer engagement software, with a focus on building enterprise-grade software for digital customer service, online brand communities, and social media management I lead the product team for the Communities product, representing 70% of the organization's ARR, and coordinated work among a global product and design team spread across multiple continents.

San Francisco, Ca, Us

Part of the Application Performance Management (APM) product group as the product manager for the PHP, Go, and C agents. Managed the backlog of work for the product team and coordinated with GTM on releases, issues, feedback, and escalations.

Austin, Texas, Us

Oversaw major components of the Jive portfolio including Search, Analytics, Integrations, and the external community. In my role, I worked as a cross-functional leader, I managed the product development lifecycle and collaborated with Design on mockups and requirements, with Engineering as part of their Agile development process, with Sales on how to sell the product, and with the go-to-market team (such as Services, Marketing, and Support) to enable and prepare them for the product launch.

Austin, Texas, Us

- Managed a team of managers that are responsible for 30+ analysts and engineers- Responsible for annual budget, forecast, staffing for the US support organization- Built and manage vendor and partner relationships- Mentored new incoming managers across the company- Developed and applied engagement surveys across the support organization- Maintained lowest turnover rate of the entire company (<12% annually)

Austin, Texas, Us