Vinod Kumar E. Email & Phone Number

Bengaluru Area, India

ServiceMax is the leading Field Service Management ISV, recognized by Gartner as leader since 2015. Acquired by GE Digital for $915 million in Nov 2016. Silver Lake Partners acquired ServiceMax from GE Digital in Dec 2018. Monitoring General Support Queue and ensuring cases are meeting SLA and are assigned appropriately within region• Evaluating Handover queue and assigning to appropriate resource within team• Provide training and knowledge transfer to Technical Support Engineers• Helping Support Engineers in debugging issues related to product, PS implementation and customization made by the customer• Liaising with engineering and product with regard defects and escalated issues• Managed several client engagements and implementation Support for ServiceMax Service Board on Salesforce-Force.com and involved in large scale post deployment SupportAdditional Responsibilities include providing Technical support to customers using ServiceBoard Application.Involved in End to End QA process from Defining Testing Methodologies; creating Test Plans, Test Strategies and Test Cases, Verifying and Validating Applications.Involved in Automating the test cases.

Bengaluru Area, India

Intalio pioneered in Business Process Management System and workflow-enabled, low-code app devplatforms. Intalio|Create and its core team were acquired by ServiceMax in Aug 2015. Intalio itself wasacquired by Everteam in Oct 2015Intalio|Create is the only rapid application development platform needed to quickly design, develop and deploy powerful, agile, cloud-enabled modern applications, with minimal coding and no custom development. It is the simplest, fastest, most powerful and cost-effective application development platform for building business critical applications.Responsibilities include providing Technical support to Intalio|Create for the Customers and providing Quality Assurance to Intalio|Create.Involved in functional understanding of the enhancement within the product.Involved in Writing and executing the test cases.Involved in API testing, Database testing, Integration testing

Hyderabad, Telangana, India

BeeHyv specializes in Outsourced Product Development(OPD) services on Java, .NET and Web 2.0 technologies.As a Support Engineer, I have worked For Intalio for providing technical Support for the products Intalio|Create and Intalio|BPMS.Intalio|Create is the only rapid application development platform needed to quickly design, develop and deploy powerful, agile, cloud-enabled modern applications, with minimal coding and no custom development. It is the simplest, fastest, most powerful and cost-effective application development platform for building business critical applications.Intalio|bpms provides a comprehensive enterprise-class platform to design, deploy, and manage the most complex business processes

InStream Solutions is the investment advisory industry’s first proactive financial planning software for independent investment advisors that integrates financial advice and the coordination of the subsequent financial services via a lead generation model.

Chennai, Tamil Nadu, India

Cognizant (NASDAQ: CTSH) is a leading provider of information technology, consulting, and business process outsourcing services, dedicated to helping the world's leading companies build stronger businesses.Responsibilities Include Requirement Gathering , Test Planning , Test Execution, Defect Reporting & Tracking , Status Reporting and Developing excel based tools for data set-up.