Key Result Areas:• Responsible for handling Unsecured business loans for Maharashtra & Rajasthan regions, driving team and achieve company business goals.• Leads the team of Area Sales Manager and Area collection Manager, inclusive of managing performance, coaching, mentoring, hiring and career development.• Develop business partnerships with customer based on long-term business development. Relationship management with new and existing clients as well as with multiple intermediaries. • Manage targets with mix and match products. Monitoring overall process for Specified products. Ensuring completion of their training & examination in coordination with the regional sales team.• Regularly review delivery of the business plan taking corrective interventions to achieve targets, and escalating risks to delivery, as necessary. Coordinate with credit/operations team for faster processing.• Ensure a strong funnel of potential opportunities is maintained, always, to meet monthly, quarterly, half yearly and annual targets. Deciding on allocation of cases to collection Agencies.• Analyse data to monitor progress and produce and share regular management reports. Collect, analyse, and interpret market intelligence on competitor and customer behaviour to inform the key account plan, feeding this back to the Management team to support trend analysis and strategy development.• Track monthly business performance and business review MIS constant support to sales.

Key Result Areas:• Responsible for handling direct sales team and collection team. (RM and Collections Manager)• Create customer centric value propositions linked to core consultative services offerings that will deliver against a win/win business result.• Demonstrate a high level of competency with complex business planning, Develop self for potential growth into leadership roles in the future. • Prepare action plans individually for effective search of sales leads and prospects.• Achievement of monthly Target of Sales team. Visit key customers with Team for negotiation and closer.• Recruitment, Training, and motivation of team. Monitoring sales calls of Team.• Negotiate payment arrangements with customers who have delinquent payment track Record.• Supervising the daily activities of executives and maintaining daily MIS of the same.

Key Result Areas:• Develop a business plan and sales strategy for the market that ensures attainment of company sales Goals and profitability.• Prepare action plans individually for effective search of sales leads and prospects.• Negotiate payment arrangements with customers who have delinquent payment track Record.Recruiting & managing a team. On field and off filed training of executives.• Provide timely feedback to senior management regarding sales performance of the team.• Supervising the daily activities of executives and maintaining daily MIS of the same.Confer with credit managers to aid in resolving loan application to disbursal issues.• Handle customer complaints and to take appropriate action to resolve them.

Key Result Areas:• Ensure overall branch profitability and performance against defined financial ethics in the branch scorecard • Ensure proper distribution of functional responsibilities with clear allocation of authority to Branch Operations Executive, sales Officers and performance and experience, workload etc.• Develop the business prospects in the branch vicinity by scouting for avenues to expand advances portfolio qualitatively & quantitatively• Track performance of CRE / Team Leaders into the branch and guide/mentor them Customer Service & Operations. Manage relationships with key customers and prospective high net worth customers • Support the Branch Operations Executive.15. Ensure quick resolution of customer issues which are escalated by the Branch staff and take required action

Key Result Areas:• Ability to handle high volume by multi-tasking and prioritizing work to meet deadlines with an extremely high customer satisfaction.• Excellence in developing and maintaining client relationships, resolving customer complaints, successful retentions.• Acquired and adapt knowledge of insurance to sell in cross-sell, Selling attached products to customers, Handling HNI and premium customers of the bank.• Maintain good relationship with customer for future cross-sell, Helping branch co-team to solve the customer issues or pending documents.