Vinoth Kumar Email & Phone Number

Coimbatore, Tamil Nadu, India

Coimbatore, Tamil Nadu, India

• Create report template based on customer requirements.
• Analyse the report and provide insight to the customer on various metrics.
• Ensure reports are delivered as per the deadline dates with 100% quality.
• Creating SOP document and Quality Check List of the process.
• Assist internal teams on VBA Automation and Dashboard creation using Power BI.
• Interact with customer on weekly status call and understand their requirements and implementing the same in the… Show more

Coimbatore Area, India

• Creating customer’s KPI reports on monthly basis using Advance Excel and VBA macros.
• Preparing quick and accurate ad-hoc reports depending on specific sales team requirements.
• Creating automation tools using VBA macros to avoid manual intervention and for qualitative reports.
• Preparing estimated savings report of the customer to show their potential savings.
• Co-ordinating with internal teams to ensure that the customers enrolling in our consortium programs… Show more
• Co-ordinating with internal teams to ensure that the customers enrolling in our consortium programs are loaded with the right contractual terms

Bengaluru Area, India

• Preparing Service Call and Welcome Call report for Customer Support Executives.
• Preparing Login, Break & Talk time reports of Customer support team.
• Preparing Incentive & Conveyance report for Pan India Sales team.
• Publishing Pan India sales report along with MTD & YTD performance.
• Preparing TAT report for Pre-Login verificationteam.
• Ensure deliverables (Daily, Weekly & Monthly MIS Dashboard) are prepared to satisfy as per sales requirements and schedule.

Bangalore

• Receiving and downloading data from different sources, Cleaning and formatting data using by Excel.
• Perform data analysis for generating reports on periodic basis.
• Provide strong reporting and analytical information support to management team.
• Measuring process TAT against SLA standard.
• Ensure deliverables (Daily, Weekly & Monthly MIS reports & Dashboard)
• Preparing Dashboards based on client requirements.