 Setting goals for performance and deadlines in ways that comply with the company’s plans and vision  Organize workflow and ensure that employees understand their duties or delegated tasks  Monitor employee productivity and provide constructive feedback and coaching Receive complaints and resolve problems  Maintain timekeeping and personnel records  Pass on information from upper management to employees and vice versa  Prepare and submit performance reports  Decide on reward and promotion based on performance  Hire and train new employees  Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if