Vipin Kumar Email & Phone Number

Jammu Area, India

Handled 10 channel partner (10 ASC’S & DISTRIBUTOR & 3- SSD DEALER’S).> 100% Customer Satisfaction.> Resolve all Query’s of Channel Partner & Engineers Timely.> Verify all in warranty replacement & submit for approval Timely.> Handled approx. 40 dealers in this Territory.>Routine Visit at dealer / distributor counters every month as per plan for observation of productsQuality and better improvements.>Verify all transit breakage and manufacturing defected cases at dealer counter / End customer site andsubmit report to concern person for approval timely.>Verify Job Sheets of ASP’s every Month and and Submit Claim to Accounts Team timely.>Responsible for handling the customer complaints as well as installation of Air conditioner.> Maintains spare parts inventory etc.> Responsible for handling the dealer distributors stock and their complaint related to customers.> KRA:> Call closure with in respective time.> AMC business and another revenue business.> CTM calls closure.>Provide supports to Service Partner’s for arranging of spares against part pending calls.>Works with Service Partner’s to achieve KPI parameters.>Provide help in technical support to technician’s in closure of customer calls.

Jammu And Kashmir, India

 Estimation and costing for BTS tower and other Mechanical works Operations and Maintenance of DG. Operations and Maintenance of Towers Maintenance types :-1. Preventive maintenance.2. Operational maintenance.3. Corrective maintenance. Operation and Maintenance of Sites.  Make daily / weekly / monthly site wise diesel filling. Providing and updating daily diesel filling for online Diesel Portal on Daily Basis.  Make weekly reconciliation of diesel withdrawal through petro card, Diesel taken through other sources, site wise diesel filled, site wise diesel consumed and stock balance. Vehicle tracking in respect to Daily Diesel Filling. Checking and Providing Diesel Bills and swapping slips. Review and correct the monthly EB + DG consumption report and ensure sending by 6th of every month.

Jammu Area, India

Job Profile:  Currently working in the project of DISHNET WIRELESS LTD. AIRCEL (JAMMU). Operation and maintenance of BSC & running BTS sites. Analysis & Testing of external alarms of BTS through Winfoil software. To ensure correct work methodology in order to avoid outages due to unawareness. Testing of E1 from node to BSC.  Fault monitoring & taking corrective actions. Supporting field staff in Planned Activities Software’s used:  Used CITRIX SOFTWARE for Alarm monitoring and software upgrades Of BSC  WINFOIL COMMAND HANDLING TOOL

Jammu Area, India

Job Profile in Reliance Communication:  Construction of BTS Tower Foundations and Tower Erection as per built in drawing within a stipulated time.  Installation of Tower RTT and GBT. Installation of Tower Type: 9 Mtr, 40 Mtr, 60 Mtr, 70 Mtr.  To prepare the joint measurement certificates of the job executed and clearing the invoices for payment.  Estimation and costing for BTS tower and other Mechanical works.  Maintaining of quality standards as per contract and IS Specifications.