Vishal Deshmukh Email and Phone Number

Key Responsibilities Included: Investigate insurance claims, identify responsible third parties, and contact them via call, email, mail, and fax to recover the claim amount paid to the insured.• Investigated insurance claims and identified responsible third parties for recovery.• Contacted third parties via call, email, mail, and fax to recover claim amounts paid to the insured.• Summarized documents and entered data into the claim system notes.• Documented claim files with… Show more Key Responsibilities Included: Investigate insurance claims, identify responsible third parties, and contact them via call, email, mail, and fax to recover the claim amount paid to the insured.• Investigated insurance claims and identified responsible third parties for recovery.• Contacted third parties via call, email, mail, and fax to recover claim amounts paid to the insured.• Summarized documents and entered data into the claim system notes.• Documented claim files with detailed notes, evaluations, and decision-making processes.• Monitored subrogation recoveries and followed up with third-party carriers for payments.• Ensured day-to-day financial transactions were accurate and compliant with financial regulations and accounting principles.• Drove process improvement projects to achieve process excellence and improve CSAT scores.• Allocated and analyzed direct and indirect costs, performing variance analysis.• Identified client requirements, monitored performance, and took preventive measures to manage cash flow.• Worked independently within accounts receivable guidelines, seeking assistance when necessary.• Participated in projects such as Lean Six Sigma, CSAT, and NPS management, and developed action plans for short to long-term process requirements. Show less

Key Responsibilities Included: Providing comprehensive customer support, technical assistance, and sales expertise by troubleshooting technical issues, addressing billing inquiries, and promoting service plans. Ensuring customer satisfaction through efficient issue resolution and detailed service information.• Respond to customer queries via phone, email, or chat in a timely and accurate manner, ensuring clear and concise communication.• Address billing inquiries, resolve related… Show more Key Responsibilities Included: Providing comprehensive customer support, technical assistance, and sales expertise by troubleshooting technical issues, addressing billing inquiries, and promoting service plans. Ensuring customer satisfaction through efficient issue resolution and detailed service information.• Respond to customer queries via phone, email, or chat in a timely and accurate manner, ensuring clear and concise communication.• Address billing inquiries, resolve related issues, and troubleshoot technical problems, guiding customers through problem-solving steps.• Provide detailed information about service features and benefits, staying updated on product launches and technical updates.• Update internal databases with information about technical issues, customer interactions, and maintain sales-related databases.• Promote service plans, achieve sales targets, and assist the sales team by providing data and guidance.• Ensure customer satisfaction by resolving issues efficiently, following up to ensure technical issues are resolved, and gathering customer feedback.• Share effective workarounds and solutions with team members, and collaborate with other departments to ensure a seamless customer experience.• Build and maintain positive customer relationships, identifying customer needs and recommending appropriate solutions. Show less