Analysis of functional and non-functional requirements.Designs and works on the Crystal report as per requirements.Creating and working on SQL queries and procedures.Creating Databases and their security.Maintain database backups, altering databases, tables, and procedures asper need.Solving bugs and errors in databases.Access database information also, retrieving data from the database as perrequirement and need.Provide support to and training to team… Show more Analysis of functional and non-functional requirements.Designs and works on the Crystal report as per requirements.Creating and working on SQL queries and procedures.Creating Databases and their security.Maintain database backups, altering databases, tables, and procedures asper need.Solving bugs and errors in databases.Access database information also, retrieving data from the database as perrequirement and need.Provide support to and training to team members how to use database howto created database, how to retrieve data from the database as per need.Understand the needs of the customers and help enhance customerexperience by tracking customer encounters to identify errors and potentialareas of improvement.Working with the development team and suggesting some changes andenhancements in the module, planning the requirement delivery.Provide technical support and ad-hoc training to customers who use thecompany’s product, replying to inbound queries.Provide support to the QA team and coordinate various phases of testing.Investigating bugs and issues of the module and fixing same.Aid with the development and improvement of the product by gatheringfeedback to identify recurring issues and addressing these with the productmanager.Ensure customers remain satisfied with the product by educating themabout functional capabilities and possible upgrades. Show less

Gathering requirements from client analysis on the same and coordinating with development team and delivering within the timeline.Testing functionality of the developed product.Participation with pre-sales, post-sales teams, development teamDeliver training to customers.Solving customer issues.