Project Analyst
CurrentCustomer Excellence Data & Analytics (CEDA): As part of the Customer Excellence Data & Analytics team, I utilized tools such as Excel, Power BI, SQL, and Tableau to collect, process, and analyze complex datasets. This enabled me to deliver actionable insights that improved both customer experience and operational efficiency. My technical expertise in data visualization and reporting helped stakeholders make informed decisions that impacted millions of customers, driving strategic business… Show more Customer Excellence Data & Analytics (CEDA): As part of the Customer Excellence Data & Analytics team, I utilized tools such as Excel, Power BI, SQL, and Tableau to collect, process, and analyze complex datasets. This enabled me to deliver actionable insights that improved both customer experience and operational efficiency. My technical expertise in data visualization and reporting helped stakeholders make informed decisions that impacted millions of customers, driving strategic business outcomes. Show less