Valerie Mann, Cdmp Pcm® Email & Phone Number

Chicago, IL, US

Schaumburg, IL

Schaumburg, IL

Greater Chicago Area

• Served on the client team for the Association of Rehabilitation Nurses.
• Created the voice of ARN and serving as key touchpoint between all staff and customer/member communications
• Developed and executed marketing strategies for membership recruitment and retention, conference promotion and product advertising
• Created copy for member communications, event and product promotions, recruitment initiatives, press releases, etc. for print, electronic and social media communications
• Led direction of promotional materials including blast emails, member communications and welcome packets, direct mail and print pieces
• Managed social media channels, including the online member discussion forum, Facebook, Twitter, Instagram and NursesLounge accounts

Hoffman Estates, IL

• Organized events within the building including classes, private rentals and birthday parties
• Guided and instructed a team through daily operations in a fast-paced work environment
• Ensured quality customer service both in person and over the phone
• Promoted activities, programs and special events within the Hoffman Estates Park District
• Copy edited various promotional posters, informational flyers and guide books for accuracy, consistency, grammar and spelling
• Filed, organized and updated hundreds of Bo's Run Dog Park memberships

Greater Chicago Area

• Created, updated and edited content for the Center’s specialized SAT and ACT manuals, as well as other relevant strategic text in adherence to the Chicago Manual of Style
• Assessed rough copy for accuracy, consistency, grammar and spelling
• Compiled data on standardized test passages, including information such as topics covered, date of publication and Lexile score
• Checked for quality assurance and overall cohesiveness of new content
• Contributed to the development of practice questions, sample essays and answer keys for various practice tests

Chicago, IL

• Oversaw and developed news sections for the noncommercial foodservice and adult beverage segments
• Utilized market research and company financial reports to create coherent, easy-to-understand news briefs
• Extensively researched, edited and updated hundreds of foodservice company profiles in addition to the creation of new profiles in order to maintain the accuracy of Technomic's Digital Resource Library (DRL)
• Developed and wrote Technomic's Technology Monitor newsletter, which underscored technology use in foodservice operations
• Researched and wrote about independent foodservice developments in the U.K. for Technomic's U.K. Digest newsletter

Greater Chicago Area

• Helped writers of all backgrounds to strengthen writing skills in one-on-one and group sessions
• Provided constructive feedback on writers' drafts in order to meet goals set at the beginning of the tutoring session
• Collaborated with writers to improve skills like idea organization, proofreading, editing and maintaining a voice
• Utilized teaching methods taught in class to discuss expectations in academic writing and how to fulfill them
• Wrote discourse analyses on recordings of previous sessions to aid in constant self-development

Schaumburg, IL

• Created order invoices for hundreds of clients
• Performed data entry and organized files
• Thoroughly checked product quality prior to distribution

Bachelor Of Arts (B.A.), English Language And Literature/Letters, Magna Cum Laude

Concentration in Media, Rhetorical, & Cultural Studies Courses included: Tutoring in the Writing Center, Media & Professional Writing.

Associate Of Arts (A.A.), English Language And Literature/Letters

Activities and Societies: Phi Theta Kappa Honor Society