I have over three years of experience as a Customer Success Manager at talentReef and Vertafore, where I managed strategic and enterprise accounts, communicated across teams to complete projects for clients, and used MySQL and ChurnZero to query databases, create tables, run reports, and troubleshoot issues with data. I've since transitioned into a Data focused career path where my CSM experience allows me to maintain a customer-centric mindset while also remaining flexible when presented with compelling data. I'm especially persistent with complex issues and utilize every resource available to complete a task. I'm passionate about automating manual processes, creating data pipelines, and turning raw data into actionable insights that drive business value and customer satisfaction.