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I recommend taking a moment to scroll down to the recommendations section on my LinkedIn profile. It provides valuable insights into my professional relationships and accomplishments. A tenacious administrative professional with over 15 years of experience offering diversified business support, seeking a Business Analyst/Coordinator role, particularly within a start-up or small to medium-sized businesses. As an intrapreneur, I excel at taking ideas from inception to completion by developing innovative and purposeful solutions. Analytical with strong critical-thinking capabilities, adept at working in fast-paced environments demanding strong organizational, leadership, and interpersonal skills. Detail-oriented and resourceful in spearheading, organizing, and completing projects; able to multitask effectively resulting in excellent written and interpersonal communication skills with the ability to relate to individuals at all levels, both inside and outside the organization.
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Data And Crm SpecialistBegine FusionCalgary, Ab, Ca
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Virtual AssistantYour Vpa Oct 2017 - PresentCalgaryHave operated a Virtual Assistance business as a solopreneur/contractor. • Successfully completed multiple projects within deadlines and budget constraints, resulting in a network that is more than 50% larger to grow partnerships and referrals.
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Database And File AdministratorVecova May 2023 - Jun 2024Calgary, Alberta, CanadaHuman Resources/IT - Workflow improvement with automating forms and improving processes, as well as assisting with the transition from Microsoft Dynamics NAV to Sparkrock 365. -
Executive AssistantZoolstra Nov 2020 - May 2023Calgary, Alberta, CanadaCoordinated project management and communication for the team while improving processes.• Led a SaaS project for a high-profile client resulting in global implementation in 15 countries.• Was invested in personal development training with Profit Factory and Great Assistant -
Virtual AssistantThe Virtual Gurus Aug 2019 - Sep 2020Calgary, Alberta, CanadaWorked with many different clients at once as a freelance contractor (as Your VPA). Experienced great clients - Get Clear Consulting, Zoolstra, DTS Fitness, De Havilland, and many others! -
Distribution Coordinator (West)Metro 360 Nov 2016 - Oct 2017Calgary, Alberta, CanadaMaintained the magazine distribution data and completed the weekly invoicing for Western Canada.• Analyzed and escalated feedback to resolve magazine distribution issues, improving product shipping levels, reducing premature returns, and decreasing negative customer feedback.• Analyzed job responsibilities for opportunities for position growth, duplication, and automation. This process analysis eliminated redundant tasks and extraneous email communication which increased weekly efficiency and productivity.• Consistently delivered several weekly time-sensitive deadlines, which included both invoicing & sending communications. This was crucial for avoiding and reducing workflow stoppages, both with the logistics partner and the positions that relied on the invoicing information to complete their roles. -
Field Communications AnalystMetro 360 Nov 2014 - Oct 2016Calgary, Alberta, CanadaResponsible for processes of communicating accurate and complete information to field teams weekly, Assistant Project Manager for the automation and policy creation for the field teams, and key contact for all issues relating to office-to-field documentation nationally.Highlights: • Appointed as lead liaison for the end-to-end development, testing, training, and implementation of the company’s largest national web-based automated visual merchandising tools for Walmart. This assisted in increased leverage for maximizing space, field staff efficiencies, decreased premature product returns, and reduced office time by approximately 12 hours a week.• Partnered with the Director of Information Systems to implement the communication of a store-specific visual merchandising plan to each merchandiser for the Target chain before the web-based programming was complete. This resulted in both savings of time and resources for the merchandising department.• Implemented CRM (Customer Relationship Management) software groups and processes that kept the sales team up to date on the company’s smaller chains and independent accounts. This allowed for increased product specifications, availability of items on a real-time basis, increased accuracy, and decreased paper costs by approximately 10%.
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Field Communications CoordinatorMetro 360 Jun 2013 - Nov 2014Calgary, Alberta, CanadaProcessed and expedited the manual creation and distribution of weekly documents, invoiced products, and the key contact to streamline the field and book department data processes.• Supported the organization of planning, testing, and implementation of uploading data into industry-specific software. This had a positive effect on both Metro 360 and TNG, saving approximately 10 hours or more of data entry per week.• Standardized the data nomenclature, templates, and processing methodologies for the book department. This resulted in increased efficiency, effectiveness, data accuracy, and better communication between departments and customers.
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Book Marketing & Invoice CoordinatorMetro 360 Jun 2007 - Jun 2013Calgary, Alberta, CanadaOrganized the book distribution data, completed the weekly invoicing for Western Canada and maintained and coordinated product tracing and compliance reporting.• Created and communicated a universal company product handling flow chart to our publishers, buyers, and logistics partner. This resulted in an improved understanding of product delivery windows and requirements, created a better communication flow between the publishers and warehouse, and allowed for expediting receiving for better efficiencies.• Modernized industry-standard language with buyers and publishers to streamline product tracing, which improved buyer communications regarding purchase orders, changes, and cancellations.
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Customer Service SpecialistSitel Nov 2006 - Aug 2007I provided support for the Help Desk Analysts that supported the Toronto General Hospital, Toronto Western Hospital and Mount Sinai Hospital. I was in place to help efficiencies, as well as I also did simple Level 1 Analyst tasks, such as password resets and mapping network drives and printers.
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Senior Inventory ClerkInventory Services Of Canada Ltd. Sep 1996 - Apr 2006
Heather Anderson Skills
Heather Anderson Education Details
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Business Administration - Human Resources (12 Months)
Frequently Asked Questions about Heather Anderson
What company does Heather Anderson work for?
Heather Anderson works for Begine Fusion
What is Heather Anderson's role at the current company?
Heather Anderson's current role is Data and CRM Specialist.
What is Heather Anderson's email address?
Heather Anderson's email address is he****@****tra.com
What is Heather Anderson's direct phone number?
Heather Anderson's direct phone number is +140347*****
What schools did Heather Anderson attend?
Heather Anderson attended Mount Royal College.
What are some of Heather Anderson's interests?
Heather Anderson has interest in Children, Civil Rights And Social Action, Environment, Science And Technology, Disaster And Humanitarian Relief, Human Rights, Animal Welfare, Arts And Culture, Health.
What skills is Heather Anderson known for?
Heather Anderson has skills like Customer Service, Inventory Management, Microsoft Excel, Time Management, Outlook, Social Media, Team Leadership, Training, Strategic Planning, Marketing Communications, Microsoft Office, Microsoft Word.
Not the Heather Anderson you were looking for?
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Heather Anderson
Executive Assistant To The President & Ceo And Board Secretary At Public Policy ForumOttawa, On2accreditation.ca, ppforum.ca -
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Heather Anderson
☑️ Content Creator & Social Media Curator☑️ Pediatric Cancer Advocate 🎗️Oakville, On4highroad.com, highroad.com, highroad.com, rogers.com2 +164792XXXXX
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Heather Anderson
Communications & Public Relations Strategist I Passionate People Leader I Strategic Partner I Creative Storyteller I Customer Experience I Change ManagementMississauga, On
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