Vinay Patel Email & Phone Number

Medford, NJ, US

08055

• I leverage customer churn analysis to enhance and refine our marketing strategies. I play a key role in developing a social media marketing strategy that includes podcast placements, online newsletters, influencer.
• Directed digital email & MMS marketing efforts for AT&T Connected Car, achieving 155% increase in open rates and 175% rise in click-through rates; received the AT&T Connection Award for excellence.
• Nurtured and fortified partnerships with external creative agencies to ensure alignment between marketing materials and internal objectives.
• Designed and implemented joint digital marketing campaigns in collaboration with vehicle OEMs & external partners.
• Improved digital content delivery efficiency by identifying and addressing process inefficiencies.
• Orchestrated AT&T’s participation in trade shows and events for Fleet and Asset solutions, boosting product and service visibility within targeted industries.

Atlanta, Georgia, United States

• I provided sales support materials while ensuring alignment with Channel Marketing. I directed internal communications to sales teams about updates to the IoT portfolio and spearheaded various projects, including.
• Recognized with AT&T Key Contributor Award for exceptional performance.
• Created and distributed marketing content for IoT portfolio, boosting documentation utilization by 145%.
• Managed and updated IoT product pages on AT&T Business website, increasing page visits by 110% and engagement by 134%.
• Provided ongoing feedback and content revisions to support the IoT Product organization during yearly Planning session.

Atlanta, Georgia

• I conducted informative customer sessions and presentations showcasing the business benefits of our IoT products. I led officer segment business reviews to highlight our successes and address the specific needs of key.
• Led integration of IoT Solutions with AT&T’s Business sales teams, boosting sales penetration for connectivity and advanced services across multiple industry verticals including retail, healthcare, and financial.
• Established and sustained IoT Solutions partnership with Public Sector Solutions team, achieving 127% increase in Federal Public Sector leads.
• Identified and addressed gaps, supporting the development of business cases for public sector IoT sales, leading to the recruitment of additional staff to refine processes.

Atlanta, Georgia

• I managed and expanded a diverse portfolio of customer accounts, including LifeAlert, QualcommLife, Boston Scientific, and Numera, ensuring effective account management and prompt issue resolution. I coordinated with.
• Recognized with AT&T Key Contributor Award for exceptional performance.
• Spearheaded launch of AT&T Foundry for Connected Health at TMC Campus, driving 150% increase in healthcare projects and facilitating AT&T's expansion into healthcare sector.
• Engaged with external partners and potential customers to explore collaborations aimed at enhancing device connectivity and expanding customer base.
• Directed phase-out of AT&T EverThere product, managing customer communications, inventory liquidation, and trademark transfer, attaining 74% recovery of inventory investment.

Greater Atlanta Area

• I spearheaded the integration of AT&T's product suite onto mobile devices, collaborating closely with developers and OEMs to ensure a successful market rollout that aligned with device launches and MR/OS updates.Key.
• Acted as strategic consultant, identifying and addressing potential challenges, developing plans to enhance service delivery, and ensuring alignment with device portfolio objectives.

Greater Chicago Area

• Coached, lead and developed a team of 10-15 customer service representatives responsible for handling business service orders, inquiries and problems via incoming calls and/or e-mail

Lincolnshire, IL

Mba, Management

Activities and Societies: Dean's Fellow

Bachelor Of Science - Bs, Computer Science And Engineering

Activities and Societies: Cum Laude, Institute of Electrical and Electronics Engineers, International Student Organization, Indian Student.