Viviane Sayumi Arakaki Email & Phone Number

Hoofddorp, North Holland, Netherlands

As a Business Analyst, I am supporting and managing changes, planning improvement activities for the future in line with the company goals.Focusing on the Business Intelligence area, I lead projects to achieve requirements from businesses areas. Translating those requirements into stories on the backlog of our technical team, so they can build reports and dashboards, that way our businesses areas are able to make better decisions based on data.Main responsibilities:- Based on scrum fundamentals, splitting requirements into stories and make sure they will be picked up in our sprints.- Conduct testing and/or verification of the improvement and lead UAT phase.- Work with external stakeholders to understand and investigate feedback into product provided.- Build requirement documents to support day-to-day work.- Leading projects for new BI tools evaluation.- Evaluate data warehouse (Azure Cloud Computing) requests and assign them to the technical SQL developers- Technical support on BI requests- Troubleshooting and RCA (root cause analysis) on identifying bugs on BI reports and dashboards together with the development team.

Amsterdam, North Holland, Netherlands

My daughter was born in 2017, since then, I moved with my husband and daughter from the warm weather from South America (Brazil) to The Netherlands.Here I'm taking care of my daughter full-time, except when she is in the child care.I'm using my free-time to stay up to date in my area of expertise, by attending to meetups, IT related events, doing a good amount of training, applying for certification exams and some freelancing.I recently decided to resume my career from where I left of and now I'm currently applying for job opportunities in Amsterdam area.

São Paulo Area, Brazil

• Define new development processes during the merge agreement between both companies, TAM (Brazil) and LAN (Chile) becoming LATAM the biggest airline company in South America.• Working with development teams on the definition and maintenance of standards for software development processes.• Responsible for evaluate both companies development processes and suggest improvement on both processes and services through data analysis and software solutions analysis.• Project execution follow up, measurements, reports and also support on other team projects.• Build reports from the project progress on status, deliverables and process adherence.• Build business reports based on the business metrics (Business Intelligence).• Support the development process by organizing the team stories and tasks on the backlog, transitioning from the waterfall process to agile.

São Paulo Area, Brazil

• Worked as a metrics specialist, providing software estimation on several projects for the customer Bradesco bank, which is one of the market leaders in South America.• Gather, understand and analyse data and business requirements to estimate complexity of functionality using the Function Point Analyses technique.• Host project review meetings along with the customer, sharing detailed information regarding estimation data.• Software analysis and estimation using NESMA technique to build quotation related to time and effort spent on development of changes request.• Software function point estimation for pre-sales department to several customers.

São Paulo Area, Brazil

• Working as a contractor from TATA CONSULTANCY SERVICE (TCS) at Cielo S/A.• Interaction with internal users by gathering requirements, building specification and data modeling following UML standards (Enterprise Architect – SPARX).• Helping developers during development process, providing use cases, flowcharts, UML diagrams, built on EA and Visio.• Execution of integration tests between web and mainframe-based systems.• Applying Function Point counts and data analysis for estimation• Definition of standards to be used by the new team responsible for software estimation based on Function Point standards (IFPUG).

São Paulo Area, Brazil

• Gather, analyse and review requirements. • Plan work schedule and resources allocation.• Function Point Estimation (IFPUG, NESMA)• Data Modeling using the UML standard.• Test plan elaboration, support for test execution with Q&A teams.• Follow up on deadlines negotiation and customer deliveries.• Responsible for investment portal projects regarding new demands and fix maintenances.• Support on web-based systems methodology of Bradesco Bank