Snap Lead
Current
Feb 2024 - Present
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Truc Vo Email & Phone Number
Senior Associate - Customer Experience (ShopeePay) at Shopee
at
Student Association, George Brown College
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Current company
Role
Senior Associate - Customer Experience (ShopeePay) at Shopee
Location
Greater Toronto Area, Canada, Canada
Company size
Who is Truc Vo? Overview
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Quick answer
Truc Vo is listed as Senior Associate - Customer Experience (ShopeePay) at Shopee at Student Association, George Brown College, a company with 35 employees, based in Greater Toronto Area, Canada, Canada. AeroLeads shows a matched LinkedIn profile for Truc Vo.
Truc Vo previously worked as SNAP Lead at Student Association, George Brown College and Barista at Schulich Market Cafe. Truc Vo holds Diploma Of Education, Hotel Operation Management, Hospitality from George Brown College.
Company email context
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Student Association, George Brown College
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Profile bio
About Truc Vo
As an optimistic, proactive, and dedicated person with 8-year experience in Hospitality, E-Commerce, and Customer Service career, I always thrive in fast-paced and agile working environments.Energized by change and solution-oriented, I can work independently, while still a strong team player to overcome upcoming challenges and ensure successful business results.
Current workplace
Truc Vo's current company
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Student Association, George Brown College
9 roles
Truc Vo work experience
A career timeline built from the work history available for this profile.
Barista
Current
Schulich Market Cafe
Dec 2021 - Present
Hospitality Associate
- Assist on guest's check-in process as well as dealing with in-house guest's requests (on-site)- Handle guest's inquiry through phone calls via OpenPhone- Use PMS (Beds24) and Notion to manage guest's reservation and company information, co-ordinate with Teammates from other Departments through Slack
May 2023 - Jan 2024
Senior Associate - Customer Experience (Shopeepay)
- Conducted weekly report based on Customer Reviews- Conducted customer surveys- Tested new app features and UI- Manage instruction areas on ShopeePay website: create and update app feature instructions
Dec 2020 - Aug 2021
Jul 2020 - Dec 2020
Senior Accommodation Services Specialist
Partner services: - Educated partners on tools and processes that would optimize their product on Agoda.com and encouraged them to self-serve own maintenance needs- Responded to inquiries and requests of partners to resolve current and future via phone, email and face to face meetingInternal operations:- Provided coaching sessions for newcomers and other.
Jan 2017 - May 2020
Market Coordinator
Acquisition: - Managed new hotel acquisition and onboarding contract in order to expand hotel networks by doing market research to locate and sign up potential properties in Viet NamSales & Management:- Built up and managed productive relationships with new and potential hotels, educated partners on tools and processes that will optimize their product and.
Sep 2013 - Dec 2016
Market Administrator
- Educated partners on functions of the software tools and processes - Handled updates to existing room types and rate plans- Edited existing property content in English- Managed new hotel acquisition and onboarding contract administration- Resolved partner’s issues and inquiries by providing accurate responses to promote partner relations
Sep 2012 - Sep 2013
Receptionist
Aquari Hotel
- Delivered support to hotel customers- Handled the check-in / check-out process- Dealt with customers' complaint- Cooperate well with other departments to maintain a smooth workflow.
Jun 2012 - Aug 2012
Team & coworkers
Colleagues at Student Association, George Brown College
Other employees you can reach at studentassociation.ca. View company contacts for 35 employees →
LR
Luisa Rodriguez
Colleague at Student Association, George Brown CollegeToronto, Ontario, Canada, Canada
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DS
Danveer Singh
Colleague at Student Association, George Brown CollegeCanada, Canada
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MM
Mina Maddah
Colleague at Student Association, George Brown CollegeToronto, Ontario, Canada, Canada
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RD
Rishabh Dhawan
Colleague at Student Association, George Brown CollegeScarborough, Ontario, Canada, Canada
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KP
Karn Prajapati
Colleague at Student Association, George Brown CollegeCanada, Canada
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PP
Pranav Padhiyar
Colleague at Student Association, George Brown CollegeGreater Toronto Area, Canada, Canada
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MB
Mykyta Bortnik
Colleague at Student Association, George Brown CollegeEtobicoke, Ontario, Canada, Canada
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AR
Aquib Rais Khan
Colleague at Student Association, George Brown CollegeHalifax, Nova Scotia, Canada, Canada
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SS
Sofiia Shabalova
Colleague at Student Association, George Brown CollegeToronto, Ontario, Canada, Canada
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NY
Niki Yeung
Colleague at Student Association, George Brown CollegeNorth York, Ontario, Canada, Canada
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Luisa Rodriguez
Colleague at Student Association, George Brown CollegeToronto, Ontario, Canada, Canada
View →
DS
Danveer Singh
Colleague at Student Association, George Brown CollegeCanada, Canada
View →
MM
Mina Maddah
Colleague at Student Association, George Brown CollegeToronto, Ontario, Canada, Canada
View →
RD
Rishabh Dhawan
Colleague at Student Association, George Brown CollegeScarborough, Ontario, Canada, Canada
View →
KP
Karn Prajapati
Colleague at Student Association, George Brown CollegeCanada, Canada
View →
PP
Pranav Padhiyar
Colleague at Student Association, George Brown CollegeGreater Toronto Area, Canada, Canada
View →
MB
Mykyta Bortnik
Colleague at Student Association, George Brown CollegeEtobicoke, Ontario, Canada, Canada
View →
AR
Aquib Rais Khan
Colleague at Student Association, George Brown CollegeHalifax, Nova Scotia, Canada, Canada
View →
SS
Sofiia Shabalova
Colleague at Student Association, George Brown CollegeToronto, Ontario, Canada, Canada
View →
NY
Niki Yeung
Colleague at Student Association, George Brown CollegeNorth York, Ontario, Canada, Canada
View →
1 education record
Truc Vo education
FAQ
Frequently asked questions about Truc Vo
Quick answers generated from the profile data available on this page.
What company does Truc Vo work for?
Truc Vo works for Student Association, George Brown College.
What is Truc Vo's role at Student Association, George Brown College?
Truc Vo is listed as Senior Associate - Customer Experience (ShopeePay) at Shopee at Student Association, George Brown College.
Where is Truc Vo based?
Truc Vo is based in Greater Toronto Area, Canada, Canada while working with Student Association, George Brown College.
What companies has Truc Vo worked for?
Truc Vo has worked for Student Association, George Brown College, Schulich Market Cafe, Avalon Suites Yorkville, Shopee, and Agoda.
Who are Truc Vo's colleagues at Student Association, George Brown College?
Truc Vo's colleagues at Student Association, George Brown College include Luisa Rodriguez, Danveer Singh, Mina Maddah, Rishabh Dhawan, and Karn Prajapati.
How can I contact Truc Vo?
You can use AeroLeads to view verified contact signals for Truc Vo at Student Association, George Brown College, including work email, phone, and LinkedIn data when available.
What schools did Truc Vo attend?
Truc Vo holds Diploma Of Education, Hotel Operation Management, Hospitality from George Brown College.
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