AeroLeads people directory · profile
Victor Chen Email & Phone Number
Principal Product Manager, AI Platform
at
ServiceNow
1 work email found
@servicenow.com
2 phones found area 408 and 415
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Principal Product Manager, AI Platform
Location
San Francisco, California, United States
Company size
Who is Victor Chen? Overview
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Quick answer
Victor Chen is listed as Principal Product Manager, AI Platform at ServiceNow, a company with 32886 employees, based in San Francisco, California, United States. AeroLeads shows a work email signal at servicenow.com, phone signal with area code 408, 415, and a matched LinkedIn profile for Victor Chen.
Victor Chen previously worked as Principal Product Manager, Conversational and Generative AI at Servicenow and Staff Product Manager, Virtual Agent at Servicenow. Victor Chen holds Master Of Business Administration (Mba) from University Of Michigan - Stephen M. Ross School Of Business.
Company email context
Email format at ServiceNow
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{first}.{last}@servicenow.com
89% confidence
AeroLeads found 1 current-domain work email signal for Victor Chen. Compare company email patterns before reaching out.
Profile bio
About Victor Chen
Victor is a hands-on product expert and experienced in product management, customer success, and technical marketing in generative AI and mobile products. At ServiceNow, he has shipped two 0 to 1 products: mobile platform and GenAI powered Now Assist. He creates technical content and videos for Virtual Agent and AI viewed by tens of thousands, and enables cross-functional teams, partner, and customers on ServiceNow's latest generative AI products.
Listed skills include Writing, Consulting, Insurance, Vendors, and 103 others.
Current workplace
Victor Chen's current company
Company context helps verify the profile and gives searchers a useful next step.
Servicenow
8 roles · 18 years
Victor Chen work experience
A career timeline built from the work history available for this profile.
Principal Product Manager, Conversational And Generative Ai
CurrentEnabling sales teams and customers on Virtual Agent (chatbot), generative AI, and related integrations (OpenAI, Azure, GCP). Drive go-to-market, customer solutions, sales pipeline, and user adoption.
Feb 2023 - Present
Staff Product Manager, Virtual Agent
Leading customer and sales enablement for Virtual Agent (chatbot), AI Search, and integrations with Teams, Slack. Responsible for product feedback, customer engagement, hands-on technical workshops, content and media creation, community, and strategy.
Mar 2022 - Feb 2023
Senior Product Manager, Virtual Agent And Mobile
Outbound: Enabled sales, go-to-market, and customer success for Virtual Agent (chatbot). Managed community site and hosted Virtual Agent Academy. Expert in chatbot design, Microsoft Teams/Slack integration, and analytics. Inbound: Founding PM for ServiceNow's mobile apps for agent and employee workflows. Built features such as search, notifications.
Nov 2018 - Feb 2022
Product Manager
Projects product (Financials): Shipped features for resource management, project planning, forecasting, portfolio optimization. Responsible for product analytics in creating and tracking usage metrics. Drove product strategy in creating multiple SKU offerings with different configurations to meet different customer needs. Also: Platform Hackathon finalist.
Jun 2015 - Nov 2018
Associate Product Manager
Talent and Performance Management product (HCM): Shipped default rating scales, and Performance review web services. Responsible for product analytics. Also: Competitive analysis, market and customer analysis on employee engagement and experience
2015 - 2016
~1 yr
Mar 2015 - May 2015
Senior Consultant
ERP Implementation Lead, 2013-2014Led teams to complete system design and configuration, testing, client support, and live training. Clients: Los Angeles County/City, and Orange County. Products include: HCM, Financials, and Performance Budgeting.Consultant, 2007-2012Implemented and upgraded the HCM and Payroll system for Los Angeles County. (See "Project".
2008 - 2014
~6 yrs
Team & coworkers
Colleagues at ServiceNow
Other employees you can reach at servicenow.com. View company contacts for 32886 employees →
CE
Callie Elwood
Colleague at Servicenow
Des Moines Metropolitan Area, United States, United States
View →
TB
Thomas Belkowski
Colleague at Servicenow
Zurich, Zurich, Switzerland, Switzerland
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JD
Jaydeep Deb
Colleague at Servicenow
Bengaluru, Karnataka, India, India
View →
VR
Vamshi Rao Deshineni
Colleague at Servicenow
Hyderabad, Telangana, India, India
View →
MS
Margaret Shoptaw
Colleague at Servicenow
Chesterfield, Missouri, United States, United States
View →
JS
Jessica Stowe
Colleague at Servicenow
Sacramento, California, United States, United States
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AP
Ani Partha
Colleague at Servicenow
United States, United States
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JB
Jayme Beach
Colleague at Servicenow
San Diego, California, United States, United States
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BD
Bharathi Dantu
Colleague at Servicenow
Hyderabad, Telangana, India, India
View →
LG
Laura Gaimon Greoles
Colleague at Servicenow
Amsterdam Area, Netherlands
View →
Callie Elwood
Colleague at Servicenow
Des Moines Metropolitan Area, United States, United States
View →
TB
Thomas Belkowski
Colleague at Servicenow
Zurich, Zurich, Switzerland, Switzerland
View →
JD
Jaydeep Deb
Colleague at Servicenow
Bengaluru, Karnataka, India, India
View →
VR
Vamshi Rao Deshineni
Colleague at Servicenow
Hyderabad, Telangana, India, India
View →
MS
Margaret Shoptaw
Colleague at Servicenow
Chesterfield, Missouri, United States, United States
View →
JS
Jessica Stowe
Colleague at Servicenow
Sacramento, California, United States, United States
View →
AP
Ani Partha
Colleague at Servicenow
United States, United States
View →
JB
Jayme Beach
Colleague at Servicenow
San Diego, California, United States, United States
View →
BD
Bharathi Dantu
Colleague at Servicenow
Hyderabad, Telangana, India, India
View →
LG
Laura Gaimon Greoles
Colleague at Servicenow
Amsterdam Area, Netherlands
View →
2 education records
Victor Chen education
Master Of Business Administration (Mba)
University Of Michigan - Stephen M. Ross School Of Business
Bachelor Of Arts - Ba, English Language And Literature/Letters
University Of California, Berkeley
FAQ
Frequently asked questions about Victor Chen
Quick answers generated from the profile data available on this page.
What company does Victor Chen work for?
Victor Chen works for ServiceNow.
What is Victor Chen's role at ServiceNow?
Victor Chen is listed as Principal Product Manager, AI Platform at ServiceNow.
What is Victor Chen's email address?
AeroLeads has found 1 work email signal at @servicenow.com for Victor Chen at ServiceNow.
What is Victor Chen's phone number?
AeroLeads has found 2 phone signal(s) with area code 408, 415 for Victor Chen at ServiceNow.
Where is Victor Chen based?
Victor Chen is based in San Francisco, California, United States while working with ServiceNow.
What companies has Victor Chen worked for?
Victor Chen has worked for Servicenow, Workday, Cisco, and Cgi Group Inc..
Who are Victor Chen's colleagues at ServiceNow?
Victor Chen's colleagues at ServiceNow include Callie Elwood, Thomas Belkowski, Jaydeep Deb, Vamshi Rao Deshineni, and Margaret Shoptaw.
How can I contact Victor Chen?
You can use AeroLeads to view verified contact signals for Victor Chen at ServiceNow, including work email, phone, and LinkedIn data when available.
What schools did Victor Chen attend?
Victor Chen holds Master Of Business Administration (Mba) from University Of Michigan - Stephen M. Ross School Of Business.
What skills is Victor Chen known for?
Victor Chen is listed with skills including Writing, Consulting, Insurance, Vendors, Cost Accounting, Jira, Agile Methodologies, and International Relations.
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