W. Ryan Smith Email & Phone Number

Shreveport, La, Us

U.S. Navy Supply Corps Officer

- Oversee operations of nine Primary Care clinics, with a combined average daily patient volume of more than 400 visits.- Primary Care Service Line leader for North Louisiana (13 total clinics).- Population Health and Community Health leader for North Louisiana (achieving record outpatient quality metrics for breast, colorectal and cervical cancer screenings, diabetes control & eye exams, and smoking quit rates).- Ochsner Health Network North Louisiana liaison for MSSP, HSS, and other cost of care and qualityinitiatives.- Patient Access lead for North Louisiana: outpatient scheduling, referral management, and contactcenters.- Outpatient Social Work leader for North Louisiana, coordinating and closing care gaps for dozens ofclinics.- Improved Patient Experience ranking for Primary Care clinics.

• Co-operational responsibility for 65-bed post-acute care rehab, behavioral medicine and outpatient dialysis facility• Manager of Security and Environmental Services• Handle day-today administrative duties including budgeting, operational planning and personnel matters • Health system Project Manager for a large-scale, statewide initiative

• Analyze variances in service line performance utilizing metrics and benchmarks, report findings and recommendations• Produce detailed, illustrative reports, turning thousands of data cells into intelligible accounts of business productivity• Track quality and utilization metrics for clinical staff, reporting on performance improvement opportunities• Conduct market penetration, demographics, segmentation and payer mix analyses for business development support

• Managed, co-researched and edited Community Health Needs Assessments and implementation plans for the system• Supervised teams of employees during rehabilitation of Bossier Medical Center, a 100,000+ square foot project• Worked with CEO and Senior Vice Presidents in quarterly Board of Trustee meeting preparations

• Completed a healthcare management internship working for the health system President & CEO• Worked day-to-day with the executive team and health system senior leadership

• Served as the Principal Investigator and project lead for governmental contract work and field investigations • Supervised graduate students in field survey, research, investigations and remote sensing projects

Bachelor Of Science, Business Administration And Management

Master Of Arts, Heritage Resources

Certificate, Geographic Information Systems

Masters Certificate, Lean Six Sigma Healthcare