As a Product Manager at Coventry Building Society, I lead the development and delivery of cloud-based solutions that enhance customer service, operational efficiency, and business performance. I collaborate with cross-functional teams, stakeholders, and vendors to define product vision, roadmap, and requirements, and to ensure alignment with the company's strategic goals and customer needs.I have over ten years of experience in the utilities and financial services sectors, where I have successfully managed and executed multiple projects involving cloud, digital transformation, and disruptive technologies. I am a certified SAFe Agilist, skilled in agile project management, account management, project design and implementation, strategy development and execution.