As the largest, most experienced North American systems integrator in the marketplace, we combine future-focused technologies with expert insight to build connected, secure, sustainable built environments. We seamlessly integrate smart devices, smart equipment and complex fire, safety and control systems to maximize resources, efficiency and operational insights for our customers across the building lifecycle.

Responsible for Installation and Service Sales for the Atlantic Coast Area which consists of 12 offices covering all or parts of NC, SC, VA and TN.

Assumed responsibility for the Myrtle Beach District office in December 2003. Added the responsibility of the Charleston, SC District Office in July 2010REVENUE RESPONSIBILITY: Responsible for implementing plans, programs, and processes designed to meet or exceed Corporate goals and objectives as well as maximizing market potential in all businesses segments to include new bookings (sales), revenue, and profitability. FISCAL RESPONSIBILITY: Responsible for managing the District Office to an approved financial plan which includes operating expenses, accounts receivable/collections, manpower, capital, and inventory. CUSTOMER DEVELOPMENT: Responsible for the identification, selection, and development of potentially new and existing accounts such as architects and engineers, electrical contractors, major end users, and general contractors with the emphasis on expanding our customer base and product breadth. CUSTOMER SATISFACTION: Responsible for maintaining effective customer communications along with building solid customers relationships from initial contact through order acquisition, delivery and installation, and service. Ensure contractual obligations are fulfilled while quickly resolving customer complaints concerning installation and service issues, thereby minimizing customer concerns and enhancing customer relations. PRODUCTIVITY IMPROVEMENT: Responsible for setting fair and manageable territories for sales and service coverage. Ensure that fair and effective performance measures are assigned, and that employees are motivated to achieve and / or exceed their assigned goals and objectives utilizing sound management tools and practices. EMPLOYEE DEVELOPMENT: Organize, develop, and empower local district staff into a cohesive and effective team trained and motivated to grow the business. Responsible for hiring quality individuals who possess the necessary skills, knowledge, and experience required to fill open job positions.

Responsible for all aspects of the Electronic Business including sales, service and installation.

Sales Management and P&L responsibility.

Responsible for managing and securing indirect channel resell partners for high speed internet service and wide area connectivity products in the Greensboro, Raleigh, Richmond and Norfolk markets.

Started as an end user sales representative but ultimately assumed contractor, engineer and end user responsibilities handling most of the major customers in the Greensboro Branch territory at one time or another.

Sale of burglar alarm, fire alarm, access control and CCTV systems

Sold and installed burglar alarm, access control, CCTV and telephone paging systems. Part time during college ('86-91) and full time after graduation ('91-'92)