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@overdrive.com
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William Fowler, Jr is listed as Integration Specialist I at OverDrive, a company with 375 employees, based in Cleveland, Ohio, United States. AeroLeads shows a work email signal at overdrive.com and a matched LinkedIn profile for William Fowler, Jr.
William Fowler, Jr previously worked as Integration Specialist at Overdrive and Client Support Technician II at Ashland University. William Fowler, Jr holds Information Technology from Southern New Hampshire University.
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AeroLeads found 1 current-domain work email signal for William Fowler, Jr. Compare company email patterns before reaching out.
An adaptable and dependable Information Technology Specialist. Versed in the assistance of members to best meet their needs. A hardworking professional able to work under intense deadlines and fast-pace work environments. 8+ years of experience providing end user support and quality service to individuals seeking guidance and advice. An active leader, who leads by example and offers support, criticism, and praise as a member of the team.
Listed skills include Microsoft Office, Customer Service, Microsoft Excel, Social Media, and 4 others.
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Garfield Heights, Ohio, United States
Perform all the duties of an Entry-Level Integration Specialist.Review, approve, and establish API requests and applications from partners requested integration with their OPAC systems.Document new or revised troubleshooting steps and responses for use by End-User Support Services and Library Support Services.Perform audit checks on the 18,000+.
Garfield Heights, Ohio, United States
Creation and support of over 18,000+ authentication integrations for Libraries, Schools, and Corporations looking to connect with OverDrive.Provide initial support to business partners for authentication failures, including monitoring authentication support queues and responding to troubleshooting requests via email and phone to assist business partner.
Ashland, Ohio, United States
Perform all the duties of a Client Support Specialist 1.Work alongside the University's QA Specialist team to ensure that scripts and images/provisions are properly established for rollouts.Create and maintain batch scripts for installation of software media. Review cases, questions and processes as they are escalated from the student held desk, audio.
Ashland, Ohio
Management of all 2,000 machines across Ashland University using Active Directory and KACE Systems Management ApplianceAdept understanding of the knowledge base and ticketing system of KACE Systems Management ApplianceMaintained an excellent understanding of Information System Software, including: Microsoft Office Suite 2013, 2016, Windows 7, 8, and 10.
Ashland, Ohio
-Assist in the training of new hire, Technical Support Assistants.-Oversee the scheduled shifts of Technical Support Assistants.-Create, maintain, and resolve Technical Support Tickets through the Kace Systems Management Appliance.-Create and edit documentation for training of Technical Support Assistants.-Have an average or above average understanding of.
Other employees you can reach at overdrive.com. View company contacts for 375 employees →
Kristin Preyss
Colleague at Overdrive
Willoughby, Ohio, United States, United States
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MF
Maria Fesz
Colleague at Overdrive
Cleveland, Ohio, United States, United States
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HB
Hillary Brown
Colleague at Overdrive
Cleveland, Ohio, United States, United States
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GC
Gabrielle Cregan
Colleague at Overdrive
Cleveland, Ohio, United States, United States
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DM
Daiva Madjar
Colleague at Overdrive
Strongsville, Ohio, United States, United States
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SE
Steven Edwards
Colleague at Overdrive
Akron, Ohio, United States, United States
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JK
Jamie Kelly
Colleague at Overdrive
Cleveland, Ohio, United States, United States
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KC
Kenny Cruse
Colleague at Overdrive
Greater Cleveland, United States
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Greg Stachurski
Colleague at Overdrive
Willoughby, Ohio, United States, United States
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MW
Matthew Wright
Colleague at Overdrive
United States, United States
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Activities and Societies: Ashbrook Scholar Program - Scholar; Phi Delta Theta Fraternity - Director of Marketing; Interfraternity Council.
Quick answers generated from the profile data available on this page.
William Fowler, Jr works for OverDrive.
William Fowler, Jr is listed as Integration Specialist I at OverDrive.
AeroLeads has found 1 work email signal at @overdrive.com for William Fowler, Jr at OverDrive.
William Fowler, Jr is based in Cleveland, Ohio, United States while working with OverDrive.
William Fowler, Jr has worked for Overdrive and Ashland University.
William Fowler, Jr's colleagues at OverDrive include Kristin Preyss, Maria Fesz, Hillary Brown, Gabrielle Cregan, and Daiva Madjar.
You can use AeroLeads to view verified contact signals for William Fowler, Jr at OverDrive, including work email, phone, and LinkedIn data when available.
William Fowler, Jr holds Information Technology from Southern New Hampshire University.
William Fowler, Jr is listed with skills including Microsoft Office, Customer Service, Microsoft Excel, Social Media, Research, Microsoft Word, Microsoft Powerpoint, and Sales.
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