Oversees contract operations and performance across multiple subcontract programs (managing in excess of 30 direct reports)Ensures contractual obligations are effectively and efficiently fulfilled (Total operational subcontract value $185MM)Internal and external executive communications (excellent written and verbal skills)Interact with program partners to ensure contractual obligations are met or exceededDevelops and presents regular operational briefings Conducts operational risk assessment activities and develops mitigation plansProcess improvement and efficiency analysis, utilizing a data driven approach to operational evolutionAd-Hoc program management support to inject necessary strategies and management structures to ensure contractual successMentor junior leaders in the areas of financial, contract and personnel managementParticipates as senior contributor for proposal development, developing solutions and content. (Total in process bid value $1B)Oversees critical technology partnerships to ensure that client needs are effectively addressed and act as corporate representative for CACI interests.

Mr. Wall supervises 10 managers guiding the efforts of over 150 FTEs in support of TSA's Operations and Engineering Division who is responsible for the information technology needs of over 75 thousand employees and affiliates. Mr. Wall coordinates the engineering efforts of all facets of OED's operations to include: Data Center Services, Email and Messaging Services, Network Services, Testing Services, Voice Services, Critical Incident Management Services, Configuration, Change, and Release Management Services, ICAM Support Services, and Cyber Security Monitoring and Response.Mr. Wall serves as the interface to TSA OED Director and Deputy Director and other TSA OIT points of contacts. As an experienced manager of IT personnel, Mr. Wall has implemented a number of improvements to ensure the operational efficiency of the IMPACT OED team. Mr. Wall implemented schemes to decrease reliance on singular technicians, resulting in a broader range of experience across the IMPACT team as well as improved supportability of critical TSA systems. Mr. Wall is responsible for the execution of all TSA IMPACT engineering efforts, prioritizing and guiding customer requirements. Mr. Wall guides the career development of his team by conducting quarterly reviews of his 10 managers and an additional 5 direct reports, developing training and growth plans in order to foster their development as leaders and individual contributors.

Mr. Wall delivered senior level systems administration support to a wide number of critical Presidential support systems. As a senior systems engineer, his principal focus was the migration to a modernized cloud environment consolidating WHCAs server infrastructure and providing a resilient, reliable computing environment. His other duties included SharePoint infrastructure management, Exchange 2010/2013 administration, group policy deployment, and ad hoc unique systems engineering and support. As Program Manager he provided policy direction, task management and managed all contract and tasking related customer engagements. During his tenure with the White House Communications Agency and other White House programs, Mr. Wall effectively managed as many as 75 FTEs across 3 different programs in support of White House helpdesk operations, Systems Engineering and contingency planning operations. Played an integral role in the bid and award of a 40-million-dollar service desk contract in support of the Executive Office of the President. Key participant in a 25-million-dollar Systems Engineering contract in support of the White House Communications Agency.In addition to leading his team of 75 FTEs across 3 different contracts, Mr. Wall conceptualized, pitched and developed a business intelligence approach utilizing open-source intelligence gathering to inform business operations and logistics decisions based on geographic correlation of open-source data.During his tenure with the White House Communications Agency and other White House programs, Mr. Wall effectively managed as many as 75 FTEs across 3 different programs in support of White House helpdesk operations, Systems Engineering and emergency planning operations.

Mr. Wall provided senior level Systems Administration and engineering support to a variety of global distributed networks supporting the U.S. Navy’s Tomahawk weapons program. Primary duties included developing the plan of action to migrate Tomahawk engineering networks into a single consolidated infrastructure while radically updating the server baseline to support modern initiatives. Providing senior level IT support to ensure the reliability of the Windows networks specifically in the forms of group policy engineering, disaster recovery preparation, hardware and software maintenance. He was the driving force leading the migration, consolidation and disposition of obsolete equipment throughout the enterprise.

Mr. Wall provided systems administration support to a NIPR, SIPR and CENTRIXS hosted on a VMWARE platform while forward deployed to Afghanistan. Primary duties included advising on major system changes, management of system-wide software deployments and day-to-day upkeep of the server environment, with a focus on mentoring junior Marines and contract personnel. He was the lead administrator for the health of a server environment that supports the operational needs of the entire southwest region of the USMC area of operations in Afghanistan. The server infrastructure maintained a 99.99% uptime in spite of an extremely hostile operating environment.

Mr. Wall provided systems administration support to a classified network supporting the Office of the President. His duties included large-scale software deployment, Tier 3 software support, management of system wide outage events and new server deployment. The system was composed primarily of Windows 2008 systems in both a physical and virtual environment. He was directly responsible for the stability of the virtual servers in a hyper-v based virtual environment. He also engineered the current SCCM-based operating system image deployment solution. Mr. Wall gained experience in designingand supporting the infrastructure for a Bing Maps based data visualization system. He was frequently tasked with SQL database administration, security appliance management and light network administration. Mr. Wall became increasingly capable with SharePoint services in support of multiple WHCA missions. He was in nearly all cases called upon for Mission-Critical on-site exercise support requiring extended duty hours, technical flexibility and Senior Executive level interaction.

Mr. Wall provided system administration, network monitoring and incident coordination for the Air Force's network operations within the National Capitol Region. His primary focus involves providing oversight and coordination for major network incidents. Specific duties include monitoring server and network health, drafting system documentation for customer and technical use, maintaining oversight for major system outages, providing a central coordination point for all system maintenance and incident response.

Mr. Wall provided System Engineering support for over 300 websites representing various U.S. Navy and U.S. Air Force activities to include www.navy.mil and www.af.mil. Specific duties involved server lifecycle management, server configuration and deployment(typically Windows Server 2003), PKI installation for public facing web servers, User account administration within Active Directory, deploying and managing IIS 6.0 as well as SQL 2000 and 2005, web server troubleshooting which required a knowledge of XML and HTML syntax and some light windows and SQL scripting, monitoring Error logs and system resource utilization, maintaining system logs for the time period designated by the Department of Defense, administering the system wide backup schemes within Backup Exec, performing after hours patching and Symantec virus definition updates. Mr. Wall provided purchase recommendations regarding server specifications and other hardware requirements. Mr. Wall also designed and implemented the U.S. Navy's Lyris mailing system which boasted a membership of over 25,000 subscribers. The Lyris implementation required a number of skill sets to include modifying the included Apache web server, manipulating large .csv files to import existing customer data, a number of SMTP tweaks to permit reliable message transmission across multiple public domains.

Mr. Wall was one of a small team of System Administrators in support of the U.S. Army's Army Operation Center. Primary duties involved performing Active Directory user administration, interfacing with Flag level officers on a frequent basis, managing and monitoring network and server health via What's Up Gold, perform basic management of the Automated Message Handling System (AMHS), Install and configure server operating system software, analyze and diagnose system failures and provide recommendations for corrective action.

Mr. Wall provided extensive hardware and software troubleshooting to a client base of over 18,000 members. Duties included inspecting and troubleshooting Windows XP and 2000 software configurations, maintaining Ghost software images, Active Directory user account management, and routing Remedy tickets to appropriate team members, drafting and publishing customer services guides. Mr. Wall also cooperated with USAID's security division to develop an Access database that allowed help desk analysts to verify customer information to facilitate secure remote password changes.

Mr. Wall served as the sole source of Help Desk support for a staff of over 2,000 Navy and civilian personnel. Responsibilities focused on inspecting, troubleshooting and maintaining the existing computer infrastructure, installation and upgrading of hardware and software, routine help desk functions. Mr. Wall worked to ensure that all systems remained online and running with a minimum of downtime.

Mr. Wall served as a de facto help desk technician for the U.S. Navy. He performed various computer repair tasks improving his hardware and software troubleshooting skills. Mr. Wall prepared inventory reports, conducted software research and customer requirements gathering.