As a Level 3 Technical Support at Advant Solutions, Inc., I provide advanced troubleshooting and resolution for complex IT issues, ensuring customer satisfaction and system performance. I have successfully handled multiple high-priority tickets, escalated from lower-level support teams, and delivered solutions within tight deadlines and SLAs.I have a strong background in computer repair and maintenance, with over four years of experience as a Home Theater Installer at Geek Squad and an Administrative Assistant at West Los Angeles Vet Center, where I installed, configured, and serviced various devices and systems for residential and commercial clients. I am also pursuing an Associate of Science degree in Computer Science at Lone Star College-University Park, with previous coursework in Electrical/Electronics Maintenance and Repair Technology at NPTU and NNPTC.I am passionate about learning new technologies and enhancing my skills in troubleshooting and computer administration. I am a team player, who values collaboration, communication, and feedback. I am looking for a mid-level position that will allow me to apply and grow my technical and soft skills, while optimizing and improving the efficiency and reliability of IT infrastructure.
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Technical Support SpecialistPrebuiltmlHouston, Tx, Us -
Level 3 Technical SupportAdvant Solutions, Inc. Jul 2022 - PresentHouston, Texas, United States -
Home Theater InstallerGeek Squad Oct 2019 - Jul 2022Houston, Texas, United States -
Administrative AssistantWest Los Angeles Vet Center Aug 2017 - May 2019Culver City, California
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Electrician'S Mate Third ClassUs Navy Dec 2014 - May 2017
William Lopez Education Details
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Computer Science -
NptuElectrical/Electronics Maintenance And Repair Technology -
NnptcElectrical/Electronics Maintenance And Repair Technology -
Computer Science
Frequently Asked Questions about William Lopez
What company does William Lopez work for?
William Lopez works for Prebuiltml
What is William Lopez's role at the current company?
William Lopez's current role is Technical Support Specialist.
What schools did William Lopez attend?
William Lopez attended Lone Star College-University Park, Nptu, Nnptc, West Los Angeles College.
Who are William Lopez's colleagues?
William Lopez's colleagues are Adam Fischer, Lyonell Keplar Jr, Robbie Robb.
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William Lopez
New York, Ny4gmail.com, google.com, google.com, nbcuni.com1 (212) 6XXXXXXX
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2optonline.net, entmktg.com
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William Lopez
Clinical Associate Professor At The University Of Michigan School Of Public Healthfaculty Associate In The Department Of Latina/O Studies Faculty Expert At Poverty SolutionsAnn Arbor, Mi1umich.edu -
4efront.com, hotmail.com, efront.net, nesf.com
3 +121274XXXXX
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