• Define operating parameters, velocity and trajectory of Operations, IT and Operations functions, aligning activities and deliverables with global strategic objectives.• Engineer Business Process changes to align with changing markets and customer expectations.• Establish the benchmark of IT security in accordance with the Critical Security Control 7.1 framework.• Elevate the organization’s presence through spearheading major client relationship management.

• Structured internal structures and operating principles to drive major internal process change.• Introduced a robust data reporting structure to ensure sharing of mission critical information;strengthening the C level decision making process.• Spearheaded corporate accounting functions and implemented governance frameworks across a broadspectrum of key US and Canadian operations.• Maintained the company’s audit readiness, collaborating with external auditor team and standardizinginformation collection and sharing.• Streamlined interactions and processes with key OEM customers.• Implemented robust risk management processes to elevate the organization’s risk posture.• Served as HR leader during initial growth phase, directing and defining the talent acquisition processand creating legislatively compliant processes and procedures.• Ensured seamless implementation and adoption of CRM platforms and expanded Helpdesk capacityduring major growth periods.

A supplier of OEM cables, fittings and components for the industrial, automotive and aerospace industries where I:• Articulated the corporate strategy, energizing and communicating the organization’s direction of travel.• Encouraged expansive business development efforts, establishing benchmarks of excellence aroundkey stakeholder and client relationship management.• Provided comprehensive organizational leadership, leading Supply Chain, Production and R&D efforts.• Re-energized the company’s business development function, successfully increasing corporate revenue by 51% within less than two years.• Initiated a programme of ongoing SWOT analysis to respond to competitive industry shifts.• Introduced Continuous Improvement initiatives to restructure purchasing and manufacturing divisions.• Implemented Lean and JIT principles into the inventory and vendor management process, elevatingdownstream customer responsiveness and reducing costs and liabilities.• Improved procurement activities through implementation of vendor scorecards and recalibrating existing contracts and SLAs.

Leading all HR, Project Management and technology implementation efforts for a leading name in Engineering supplies, primary accountabilities revolved around:• Creating renewed operating principles and financial procedures to enhance business sustainability while increasing the company’s ability to respond to competitive threats and adverse market conditions.• Collaborating with internal stakeholders to rationalize expenses and reduce P&L liabilities.• Managing Foreign Exchange Contracts through hedging exchange rate fluctuations.• Extending mutually beneficial lines of credit to major client-partners while encouraging timely andproactive, liquidity focused accounts receivable management.• Coaching and upskilling executive teams in process excellence, strategic planning, projectmanagement, and problem-solving to accelerate transformation and value creation.• Championing approaches to addressing risks, issues and impediments to innovation and improvement.• Addressing burden of excess inventory; reducing holdings and freeing up financial resources to invest incapital projects and support ongoing operations.• Reviewing overall success and impact through implementing quality assurance and performancemanagement measurements.

• Responsible for delivering highly profitable financial performance, driving innovative sales and marketing strategies and implementing forward-looking business procedures. Managed team to achieve the highest operational standards. • Fostered atmosphere of continuous improvement, coaching and motivating staff to make this venue a popular and well-respected client destination.

• Senior contract position in the Information Technology Sector with emphasis on remote operations monitoring and process control systems for the mining industry and involving data processing and handling, data compression and optimization. Designed and developed customer-specific software applications using Visual Basic, C++ and Microsoft Access to customize diverse machinery for specific applications.

• Primary responsibility for Y2K hardware and software upgrade for this major provider of microwave telecommunications services for South Africa ahead of inflexible December 31st 1999 deadline. Successfully delivered completed project 2 months ahead of schedule and 20% below budget with seamless customer service experience.• Self-disciplined and dedicated. Ability to work with limited direction. Comfortable with non-negotiable time limits. • Provided hands-on support with day-to-day activities as well as leading and acting as mentor for the team. Fielded questions and concerns from staff, addressed problems and shortcomings and provided insights to streamline business.• Excellent technical, analytical, problem solving, communication, negotiation, leadership and interpersonal skills.