Wanda Bender Email & Phone Number

St Paul, MN

Shoreview, MN

Having been in the professional world for many years, I have witnessed a wide variety of nonverbal cues that have both helped and hindered. Services offered to help you put your best self forward: > PERSONAL PRESENTATION - Wardrobe style, fit & selection affect everyone's daily routine. The Stress-Free Daily Dressing Program provides tools to make it fast.

Led and developed Retail Branch operations staff for up to 32 Branch offices, in a multi-state environment. > Directly supervised up to 4 Area Managers and the Consumer Underwriter/Portfolio Manager, with indirect reports of 100+.> Member of Bank Leadership Team.> Led many successful Retail Projects, as project manager and/or key resource.> Led changes to.

Led and developed Bank Operations staff from a team of 4 to a team of 18. Direct reports included 2 Supervisors and 1 Lead staff.> Led Operations functions for both Deposits and Loans for 1 year prior to separation of loan servicing, due to merger.> Led development efforts to revamp bankwide Business Continuation Plan; continued on as BCP Manager for.

Arden Hills, MN

• Client Services Manager – 4 yrs. (13 direct reports, including Relationship Account Managers, Business Analysts, and Trainers for ITI Premier and EastPoint Banking systems).
• Project Manager/conversion specialist – 2 yrs.> Successfully completed numerous projects, both for parent company and clients, Including 2 loan platform implementation re-engineering projects. > Primary responsibility.

Minneapolis

Member of the Retail Credit product group – provided liaison and project management, including spec development and testing, for home equity and unsecured lines of credit, including new product rollouts, portfolio acquisition conversion, and renewal automation via the branch platform.

Minneapolis

• Banking Systems Manager - 3 yrs. ( 6 direct reports, including Business Analyst and Network support staff).
• Business Analyst/Conversion Specialist - 7 yrs.
• Teller/PB – 1 ½ yrs.> As a key member of a highly qualified, strong team: merged 5 banks (accurately and efficiently), converted to a branch platform system (one of the first in the Twin Cities), led new core system.