Architect
Current•Contribute to the identification of approaches, tools and techniques to meet the given solution and service requirements•Control, monitor and ensure that KPIs are met related to Availability, Capacity and Business Continuity Management as agreed with the customer SLA•Perform periodical reporting and assessments of customer Availability, Capacity and Business Continuity status and follow up when needed•Ability to perform stakeholder management (i.e. users, sponsors, application… Show more •Contribute to the identification of approaches, tools and techniques to meet the given solution and service requirements•Control, monitor and ensure that KPIs are met related to Availability, Capacity and Business Continuity Management as agreed with the customer SLA•Perform periodical reporting and assessments of customer Availability, Capacity and Business Continuity status and follow up when needed•Ability to perform stakeholder management (i.e. users, sponsors, application management and others) in order to keep track of evolving needs•Ensure a consistent and reliable performance of the infrastructure to deliver the required level of service to the business of the customer•Support Client Management in bid activities•Deeply understanding of the IT infrastructure service stack provided and the dependencies and correlations between these services.•Concerned with the design of services to assure manageability of infrastructure and applications used by the customer. Ensure that documentation and controls regarding Availability, Capacity and Business Continuity Management are defined, measureable and in place as well as agreed with the service owners and the customer before a new solution is set into production.•perform assessments of integrity and risks inherent in proposed solutions against the underlying business requirements so that the recommendations and findings are appropriate and acceptable to the customer•Advise and recommend on new technologies, services and methods which can improve the business and IT operation of the customer or reduce cost of IT operation•Communicate present and future rationales of a given technical issue relating to the customer to accepts the choices and agrees with the rationale•Together with the customer define IT initiatives related to IT operations that can improve the business performance through IT•Ability to lead and interact with a team of specialists from various disciplines and ensure aligned deliverables Show less