Warren Smith Email & Phone Number

Lincoln, California, United States

Great opportunity...working with customers like SpaceX and Blue Origin.

El Dorado Hills, California, United States

Jeffersonville, Indiana, United States

West Sacramento, Ca

 Customer Quality Engineer• Support all manufacturing related issues quality issues for Xyratex products (Network Appliance, IBM, EMC, HP and Dell).• Initiate top level stop ship, production stop, product recall activities. • Provided customer 8D (8 Discipline) reports.• Attend and support all customer related Quality Business Review (QBR) activities.• Provided all pertinent quality data on weekly or monthly basis.• Conducted weekly / monthly customer meetings to discuss quality data.• Supported other engineering groups. Senior MFG Engineer • Established QA test / inspection procedures, test plans, report QA test results, • Supported Quality activities for HPC (ClusterStor /Titan) in production environment.• Provide to management all related product first pass yields, component DPPMs and QA inspection results. • Create action plans based on QA / Production test results and issue Corrective Action, when necessary.• Conduct Weekly Quality meetings with Upper Management and Production to review quality yields, action plans and updated results.• Participate in all related quality NPI activities, including all First Articles, creating Quality procedures, initiate Corrective Action and other necessary quality responsibilities. • Initiate and perform CLCA (Closed Loop Corrective Action) & 8D (Eight Discipline) Activities for related production, process and supplier issues.• Participate in supplier qualification and implementation of important product or process changes.• Create Deviations/ECOs to accommodate temporary or permanent solutions for BOMs, Drawings, or other necessary corrections. • Review test logs for confirmation of FAI activities and Corrective Action activities. • Interpret drawings to confirm part conformity.• Monitor product cycle time and manage good lean practices.• Use of FMEA, IPC-610 documents and processes.• Company equivalent Black Belt training.• Review and use of Lean Manufacturing practices.

Milpitas, Ca

• Support all manufacturing related issues quality issues for Dot Hill products (Sun Micro, Hewlett Packard, Network Appliance, Dot Hill Commercial and Black Box).• Manage and monitor CM sites, including establishing QA test / inspection procedures, test plans, report QA test results, Production First Pass Yields, Component DPPMs, QA inspection results, create Action Plans based on QA / Production test results, and Issue Corrective Action, when necessary.• Conduct Weekly Quality meetings with CM Production / Upper Management to review QA action plans and results.• Coordinate all New Product release activities, including First Articles. • Initiate and perform CLCA (Closed Loop Corrective Action) & 8D (Eight Discipline) Activities.• Developed and maintained Quality Plan, which outlines entire Company Quality System, with references to related documentation and flowcharts.• Participate in supplier qualification and implementation of important product or process changes.• Conducted on-site factory audits of Dot Hill vendors (China, Foxconn Houston & Memphis) and other audit activities and follow up.• Well-versed in AQL, Six Sigma, PPAP, FMEA, TQM and other Quality Management techniques.• Work with suppliers on Failure analysis, root cause analysis and corrective actions.• Create Deviations/ECOs to accommodate temporary or permanent solutions for BOMs, Drawings, or other necessary corrections. Support and investigate Customer Service for CM related issues.• Customer interfacing with Sun Micro, Hewlett-Packard, Fujitsu-Siemens, NEC and Network Appliance. Provide weekly quality reports for factory results and customer returns, including vendor FA/RCCA. • Review test logs for confirmation of FAI activities and Corrective Action activities. • Interpret drawings to confirm part conformity.• Monitor product cycle time and manage good lean practices.

Union City, Ca

• Establish QA test / inspection procedures, test plans, report QA test results, Production First Pass Yields, Component DPPMs, QA inspection results, create Action Plans based on QA / Production test results, and Issue Corrective Action, when necessary.• Serve as Vendor Quality Manager - including all Vendor relations, Root Cause failure analysis and verification, source inspection, and material disposition (MRB).• Provide Customer Service - conduct daily meetings to review Customer Service report s (incoming complaints) and implement changes to QA or Production processes, when necessary.• Conduct Weekly Quality meetings with Production / Upper Management to review QA action plans and results.• Coordinate all New Product release activities, including First Articles. Maintain CLCA (Closed Loop Corrective Action) & 8D (Eight Discipline) Activities.• Developed and maintained Quality Plan, which outlines entire Company Quality System, with references to related documentation and flowcharts.• Conducted on-site factory audits of Runco vendors (China, South Korea, Taiwan).• Improved all Quality Levels (Incoming Failure Rates, AFR) by 75%.• Well-versed in AQL, Six Sigma, TQM and other Quality Management techniques.• Use of FMEA, IPC-610 documents and processes.• Conduct daily meetings with QC personnel to ensure QC group is well informed of upcoming daily events for QC testing and evaluation.